Targeted role for L&D specialist with systems training experience – join our PCC team!

Job details

We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve. This role is part of a targeted recruitment process, and we actively encourage applications from Aboriginal and Torres Strait Islander people.

About Legal Aid Queensland 
Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.  We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us. 

About the Role 
In this role, your responsibilities will include: 

• Develop and deliver systems training to new and existing employees across Queensland using multiple delivery mediums on topics such as legal file management systems, client databases, and Microsoft applications.
• Create, customise and regularly revise learning and development materials for induction training sessions.
• Liaise with internal stakeholders and subject matter experts to coordinate learning and development events such as conferences and continuing professional development sessions.
• Administer the learning management system (LMS) for eLearning modules, scheduling face-to-face training, maintaining training records and scheduled reporting.
• Coordinate the learning management system and eLearning incorporating reporting, design and development. Liaise with internal stakeholders and external vendors for LAQ specifications requirements, enhancements and ongoing support for the learning management system.
• Administer the achievement and development planning application to create new plans, other administrative tasks and reporting.
• Participate in training activities associated with information technology projects.
• Collate feedback to evaluate the outcomes and effectiveness of learning and development programs and use finding to make improvements to training.
• Help with other learning and development activities including monitoring the email inbox and responding to enquiries.

How You Will be Assessed  
The ideal applicant will be someone who has the following capabilities: 

• You have experience in teaching others to use, systems such as Microsoft Outlook, Word, PowerPoint, Excel, and organisation specific systems and can communicate in a clear, concise and articulate manner.
• You have experience creating eLearning training modules and in the administration of a learning management system or similar application.
• You can work independently, manage priorities and contribute to the development of others including providing clear guidance, constructive feedback and coaching.

Other Capabilities that May be Assessed   
Legal Aid Queensland applies the Leadership competencies for Queensland.  This role is mapped to the ‘Individual Contributor' profile. Please refer to the position description for more detail.    

What we Offer  
As a member of the Legal Aid Queensland Community, you will receive:  

• 36.25 hrs per week (full time hours)  
• 12.75% employer super contributions  
• Flexible working hours  
• Generous salary packaging available (Click here to calculate)   
• Study leave for approved work-related courses.  

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Find out more about working in Legal Aid Queensland here.

Documents

Before applying for this vacancy please ensure you read the documents below.

• LAQ Information Kit for Applicants (PDF, 448KB)
  Information Package for Applicants
  
  LAQ Employee Benefits (PDF, 277KB)
  Application Kit
  
  AO5 Senior Consultant (Learning and Development) Position Description - Targeted (PDF, 196KB)
  Role Description