Lead with Purpose in Healthcare Administration

Be part of a purpose-driven team delivering exceptional patient care through leadership, collaboration, and administrative excellence.

Job details

Your new role:

Step into a dynamic leadership role supporting the Endoscopy and Gastroenterology Department at QEII Jubilee Hospital. You'll lead a high-performing admin team to ensure the smooth delivery of patient services and operational excellence.

• Coordinate daily administrative operations and lead a team in a busy outpatient setting.
• Drive improvements through performance monitoring, KPI reporting, and quality assurance.
• Manage rostering, recruitment, training, and performance development of administrative staff.
• Collaborate with clinical and managerial teams to support patient flow, scheduling, billing, and service delivery.

About you:

We're seeking a motivated and experienced leader with a passion for healthcare and operational excellence. You'll be known for your people-first mindset, attention to detail, and ability to work under pressure.

• Proven leadership experience in a healthcare or outpatient administrative team.
• Strong knowledge of hospital systems (ieMR, ESM, HBCIS, PowerChart) and Microsoft Office.
• Excellent problem-solving, communication, and coordination skills.
• A commitment to upholding the values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Queen Elizabeth II Jubilee Hospital:

The Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services including a 24-hour Emergency Department. We provide a range of services, including surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory and emergency medicine.

We're making our hospital bigger and better to make it easier for our growing community to get the health care they need. We'll have more beds, medical wards and expanded intensive care and emergency services planned to be opened by 2027.

QEII Hospital, a place of opportunity to make a difference and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS08653310 Role Description (PDF, 385KB)
  Role Description
  
  Application essentials - things you need to know (PDF, 691KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 978KB)
  Information Package for Applicants