Provide relief support for administration officers within the child and youth mental health service. This position supports the clinical staff of the child and youth mental health team with administrative functions and provides reception services to children and families accessing the facility.

Job details

About the Team

The Integrated Child and Youth Mental Health Service (CYMHS) provides complex secondary and tertiary level health care. CYMHS offers specialised mental health services for families with children and young people (birth to 18 years) who experience severe and complex mental health problems, and where their needs cannot be met by other services.

About the Role

• Please note that this is a relieving position and may require travel between CYMHS North Team (Pine Rivers, postcode 4500) to CYMHS West (Inala, postcode 4077).
• Coordinate and provide effective administrative and reception support to vulnerable children and families accessing the service, as well as to the clinical staff.
• Provide administrative support for the management of referrals, appointments and audits using Smart Referrals and SharePoint.
• Work collaboratively and supportively with other administration and reception staff to support the operations of the child and youth mental health service and the children and families accessing the services
• Prepare correspondence, briefs, submissions and reports
• Coordinate and maintain the calendars of the clinical staff including all room and vehicle bookings.
• Ensure the smooth functioning of the unit on a day-to-day basis and work autonomously in the absence of the team leader.
• Register, maintain and prepare data into the mental health database (CIMHA) and maintain a high level of knowledge of CIMHA to give support and advice to members of the team. Accurately maintain and cleanse the CIMHA data to ensure currency and quality and support clinical staff to adhere to data entry guidelines.
• Provide secretariat support for various meetings, including the preparation and disbursement of relevant documents and arranging attendees, venues, equipment, stationery and catering as required.
• Produce reports from a variety of information systems such as CIMHA, ESM, financial and HR Systems within the required timeframes.
• Liaise and communicate with clinicians in the administrative functions of managing clients under the Mental Health Act 2016. Perform administrative requirements for the Mental Health Act 2016 within the legislative timeframes and guidelines.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 653326 - AO3 Administration Reliever_Community - RD (PDF, 681KB)
  Role Description
  
  CHQ_Applicant Toolkit_2025 (PDF, 862KB)
  Application Kit
  
  CHQ_Information for Applicants_2025 (PDF, 837KB)
  Information Package for Applicants