We're seeking an experienced and highly organised Senior Executive Assistant to provide exceptional, confidential support to our Chief Customer and Strategy Officer and the broader Customer and Strategy division. In this pivotal role, you'll ensure seamless day-to-day operations through high-level executive and administrative support, enabling strategic priorities to be delivered with impact. You'll be working closely with stakeholders across the Customer and Strategy division as well as the wider QBCC which will require excellent interpersonal skills and a high level of professionalism. If you're proactive, detail-oriented, and thrive in a fast-paced, dynamic environment, we’d love to hear from you!

Job details

The successful candidate will have the option to engage in a work from home arrangement that suits the division under an approved Flexible Work Arrangement.

Key Outcomes and Accountabilities

• Coordinate the daily business of the Senior Executive by regularly reviewing diary, meeting, travel demands and budgets and identifying possible issues which may impact on the business and strategic activities of the Senior Executive.
• Support division Directors and Executive Officer with administrative requirements as needed.
• Analyse enquiries and requests from internal and external stakeholders, determine and take appropriate action on behalf of the Senior Executive, including redirection of enquiries to appropriate personnel.

Please refer to the Position Description for further Key Outcomes and Accountabilites.

Candidate Attributes

1. How your previous/current work aligns to organisational values by demonstrating the ability to provide high level administrative support, analyse issues, establish a course of action, adopt a proactive and solution focused attitude, and work with minimum direction.
2. Demonstrated ability to be flexible to change, resilient in times of uncertainty, and assist others in the change process.
3. Focused on performance by understanding expectations, setting priorities and self-managing and meeting deadlines. Reviews progress of activities and has the ability to resolve any problems or inform Senior Executive of potential delays or issues which may impact others.
4. Demonstrated ability to manage internal and external relationships by having sound interpersonal and negotiation skills, including a capacity to resolve issues and manage relationships with colleagues, clients and stakeholders in specific or inflexible timeframes; and the ability to manage the flow of people and business in a high pressure environment. Ability to develop correspondence as required.
5. Committed to personal development and continuous self-improvement, and welcome opportunities to improve processes and procedures where possible.

How to Apply (via Smart Jobs only)

Before applying, please ensure you read the attached position description which contains further details and the candidate information pack.

Please provide a current resume and capability statement (maximum 2 pages) outlining your skills and experience aligned to this position and candidate attributes listed.

Why QBCC?

We offer a range of benefits, including a generous 12.75% superannuation contribution with the option to salary sacrifice personal superannuation contributions, flexible work arrangements including but not limited to accruing flex time and working from home, access to generous leave entitlements, and a friendly, collaborative and supportive workplace culture with learning opportunities available.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Unsolicited resumes from recruitment agencies will not be accepted. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Senior Executive Assistant AO5 Position Description (PDF, 657KB)
  Role Description
  
  QBCC Information for Applicants - May 2025 (PDF, 531KB)
  Information Package for Applicants