Take the next step in your career with this exciting opportunity within eHealth. Form an integral part of the Commercial Strategy team within the Operations and Performance Branch and reports to the Director, Commercial Strategy. With a primary focus on maturing a recently implemented IT Financial Management solution and support model, the position will also be responsible for the coordination and contract management of the solution vendor to ensure the business and performance reporting needs of a diverse range of stakeholders continue to be met.

Job details

What you'll do  

• Gain a comprehensive understanding of the IT Financial Management solution and associated ICT service cost models needed to support various user/stakeholder groups, inform continuous improvement initiatives, and mature ICT financial and service performance reporting.
• Manage vendor contractual arrangements and ensure compliance, including the coordination of vendor meetings and contractual performance reporting requirements, and approved statements of work.
• Manage and coordinate the implementation of IT Financial Management solution enhancements, periodic releases/upgrades, and completion of new business requirements to be scheduled as part of the vendor's ongoing development pipeline.
• Manage any business change and communication processes across the various user groups to ensure smooth implementation and adoption of new features and functionality.
• Ensure key IT Financial Management solution artefacts reflect current operating models and practices and coordinate the periodic review of work instructions, procedures, and processes with individual team members to ensure strong alignment.
• Undertake periodic reviews of role-based security and access to the solution and take any corrective action to further strengthen internal controls and information management.         

About you  

We are searching for someone who has:

• Demonstrated ICT financial management (or equivalent) and cost modelling experience, including conversant utilisation and continuous improvement of financial management solutions.
• Demonstrated experience in vendor contractual management, coordination of solution upgrades/enhancements, and user/stakeholder communication and change management processes.
• Excellent written and verbal communication skills.
• Demonstrated ability to work as part of a broader team, problem solve, and actively share information and knowledge.

Why work with us?  

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. 

Competitive salaries 

• 12.75% superannuation  
• 17.5% leave loading 

Employee wellbeing & development 

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members 
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. 
• Access to a variety of programs and initiatives to support training and career growth.  
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. 

Our commitment to equity, diversity and inclusion  

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.  

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.  

Ready to apply? 

For further information on how to apply please review the attached Role Description.  

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Principal Analyst ITFM Solution RD (PDF, 207KB)
  Role Description
  
  Applicant Pack - July 2025 (PDF, 911KB)
  Application Kit