This is an outstanding opportunity for an experienced Change Manager to join the Legal Services Systems (LSS) Project team. The LSS project will focus on the replacement of Legal Aid Queensland’s core business system. As the Change Manager, you will lead the development and implementation of the change and communication strategy for the LSS Project, provide advice and guidance to senior management and the project board, and undertake OCM project activities and planning.

Job details

About us

Our vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

About the role

This is an outstanding opportunity for an experienced professional to take on a position in an organisation that provides legal services to vulnerable and disadvantaged Queenslanders.

As Change Manager (LSS Project), you will work with internal and external stakeholders and the LSS project team to lead and deliver project organisational change activities related to the significant project to replace Legal Aid Queensland's core business system LAQ Office.

In this role you will:

• Lead the development and implementation of the change and communication strategy for the LSS Project.
• Lead a team of Change Analysts and Trainers to design and deliver effective change management for the LSS Project.
• Provide advice and guidance to senior management and the project board on the application of organisational change management (OCM) principals, processes, and tools for the LSS Project.
• Provide coaching and training to enhance the level of OCM awareness and skill across the LSS Project team.
• Develop and deliver structured training sessions for change management.
• Build and maintain productive working relationships and networks with key stakeholders to promote the change benefits of the LSS Project.
• Support the recruitment of employees within the LSS project team.
• Monitor and report on the effectiveness and change implementation metrics including business readiness targets, business engagement activity, training design and deployment activities.
• Directly undertake OCM project activities and planning.
  
  

Working for Legal Aid Queensland

We're committed to looking after you – professionally, financially and socially. Our wide range of benefits allow you to work flexibly and maintain your wellbeing while supporting you to make a positive impact on the lives of Queensland's most disadvantaged people.

We offer:

• 36.25 hour full-time working week
• Flexible working arrangements
• Generous salary packaging - up to $30,000 FBT exempt which includes your taxable income tax and increases your take home pay
• Novated leasing options 
• Annual rewards and recognition
• Commitment to cultural safety
• Free confidential counselling sessions for you and your immediate family

See the attached LAQ Employee Benefits to see more benefits.

To apply please provide:

• a cover letter (maximum 2 pages) addressing how you meet the Success criteria (Knowledge, skills and experience), in line with the “Key responsibilities”.
• your resume/CV that details your relevant experience, work history and qualifications; and
• the names of two referees.

Contact 

Remy Bull – Principal Consultant / Recruitment Lead (LSS Project) – Email: remy.bull@legalaid.qld.gov.au  

Closes 11:59pm, Thursday 4 September 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO8 Change Manager - Position Description (PDF, 432KB)
  Role Description
  
  LAQ Employee Benefits (PDF, 277KB)
  Information Package for Applicants
  
  Applying for a role at Legal Aid Queensland (PDF, 441KB)
  Information Package for Applicants