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Administration Officer, Oral Health Services, Cairns and Hinterland Hospital and Health Service


Innisfail/Tully

The Oral Health Services are seeking a Administration Officer – Dental to join them. In this role you will provide professional and effective administrative support and customer service to health professionals and clients both Adults and School Dental of the Oral Health service. This includes clinic appointments, scheduling data entry and assistance with general administrative duties.

Job details

Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/CAH657303
Closing date 11-Sep-2025
Job duration Permanent Part Time
Contact person Linda Lea
Contact details 07 4092 8681
Access the National Relay Service

About us: 

Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About your role:

  • Utilise high level of communication skills within the call centre unit and reception in a friendly and helpful manner.
  • Ensure clients are booked and prioritised within the timeframe indicated in accordance to the Oral Health wait lists and appointment categories with direction from the Client Services Coordinator.
  • Coordinate and maintain the school dental services in collaboration with the school dental teams for dissemination and completion of forms at schools, centralised filing and data input.
  • Maintenance of patient waiting lists to include prioritising of patient appointments for adults and children, rescheduling, managing cancellations and removals whilst maintaining data integrity.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

  • Generous superannuation
  • Salary packaging
  • Annual incremental increases
  • Career training and development
  • Flexible work arrangements
  • Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Why choose Cairns?

Choose Cairns for your next career move - YouTube

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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