Be the first point of contact for patients and visitors in our car park.

Deliver high-quality service while contributing to the safe and efficient operation of our hospital car parks.

Job details

Your new role:

As a Car Park Attendant, you will be the first point of contact for Redlands Hospital car parks, delivering excellent customer service and supporting daily operations, including:

• Manage all car park enquiries, including telephone, reception and concession queries, providing accurate and empathetic information to patients, visitors, and staff.
• Support the functionality and maintenance of car park equipment, including boom gates, ticketing systems, and other infrastructure.
• Assist with administrative tasks such as staff passes, mail distribution, reporting, and data management to ensure smooth car park operations.
• Maintain a safe, efficient, and welcoming car park environment, addressing complaints, resolving equipment issues, and ensuring presentation standards.

About you:

You are a customer-focused individual who thrives in a team environment and can work independently when required. To be successful in this role, you will bring:

• Demonstrated ability to deliver a high level of customer service, showing patience, empathy, and professionalism in all interactions.
• Strong communication and interpersonal skills, with the ability to engage with diverse stakeholders effectively.
• Organisational and problem-solving skills to manage competing priorities, ensuring tasks are completed accurately and efficiently.
• Technical proficiency and attention to detail with administrative tasks, data entry, and equipment or system management.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports work-life balance and flexible arrangements.
• Opportunities to develop your skills and grow within a supportive, professional team.
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Redland Hospital:

Redland Hospital is the major health centre for adults and children in the Redlands and Brisbane's southern bayside suburbs. We provide a range of services including emergency care, primary health and minor injury care, acute and subacute medicine, general surgery, maternity and paediatric, mental specialist outpatient and mental health care.

It's an exciting time as our Redlands Coast community grows bringing a diverse range of patients & an opportunity to make a real difference in the community. With more beds, new and expanding services the Redland Hospital expansion provides a range of opportunities to pursue and build a long-term career, enjoy a supportive work environment, professional growth opportunities, and a vibrant community!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF, 691KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 978KB)
  Information Package for Applicants
  
  MS09659577_Role Description (PDF, 359KB)
  Role Description