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Direct Services Team Leader
South East Accommodation Support & Respite Services; Accommodation Support & Respite Services Service Delivery; Service Delivery - Disability Services; Robina
As a Direct Services Team Leader you will supervise the day-to-day practice of direct support staff in the provision of accommodation support to people with an intellectual disability and their families. You will ensure that staff practices are consistent with all relevant legislative requirements and standards, including the Human Services Quality Framework. As a Direct Services Team Leader you will have skills in leading and mentoring staff within an established direct support practice framework.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Care |
| Classification | OO6 |
| Workplace Location | Logan - Beaudesert,Gold Coast |
| Job ad reference | QLD/660054/25 |
| Closing date | 25-Sep-2025 |
| Job duration | 3 months with possibility of extension |
| Contact person | Harleen Kaur |
| Contact details | Phone: 3097 1258 Access the National Relay Service |
Your responsibilities
As a Direct Services Team Leader you will:
- Encourage teams to identify and implement strategies to ensure continuous improvement of service delivery for people with an intellectual disability.
- Keep yourself and teams informed about and ensure the application of relevant legislative requirements, departmental policies and service delivery practices.
- Plan for and implement regular monitoring and review of systems and processes utilised by support staff within the service delivery environment.
- Articulate performance standards when providing coaching and mentoring to direct support staff by providing constructive and incisive feedback about the work practices of individuals. You will inform staff on service delivery and departmental requirements and will escalate matters of concern.
- Actively contribute and encourage others to participate in support planning for people with a disability who receive services.
- Recognise and contribute to the AS&RS Governance Structure, supporting quality outcomes for participants through the delivery of quality services and continuous improvement.
IMPORTANT NOTE - This process will also be used as a Backfill pool for other temporary short term vacancies across Gold Coast and Loganlea Service Centres.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
