Are you ready to make a real impact in Queensland’s building and construction industry? We’re offering a temporary acting opportunity for a Compliance Investigation Officer to lead investigations into QBCC licence holders and other parties who fail to comply with legislative requirements. In this critical role, you’ll take or recommend enforcement and compliance actions that help uphold high industry standards and protect the community. Join us in supporting the QBCC’s vision of a strong, safe, and sustainable industry through proactive, responsive regulatory work. If you’re driven by integrity and a passion for making a difference, we want to hear from you!

Job details

Key Outcomes and Accountabilities  

The aim of this role is to:

• Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations.
• Prepare investigation plans and manage high-volume investigative caseloads.
• Use best-practice investigative techniques, including offence elementation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews.
• Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings.
• Implementing proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities.
• Provide other QBCC staff with advice, support, guidance and assistance in the performance of their compliance functions.
• Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC. Liaise with external stakeholders including industry associations.
• Contribute to the ongoing review and development of QBCC's operation and performance.
• Represent QBCC in promotional and educational activities and before the tribunal and courts.
• Provide exceptional customer service to all staff of the Commission and external customers.

Candidate Attributes

1. Investigate cases and make decisions and recommendations using case investigation skills including research, problem solving, planning and report writing, including undertaking job site operations and investigations.
2. Apply, interpret and provide advice on and implement legislation and policy.
3. Use communication and problem-solving techniques to achieve innovation and deliver and promote quality customer service.
4. Contribute to the team to achieve outcomes and effective work relationships.
5. Highly developed written, oral and interpersonal communication skills

How to Apply (via Smart Jobs only)

Please submit a current resume and a cover letter (maximum 2 pages) outlining how your skills, knowledge and experience compliment the Candidate Attributes.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QBCC Information for Applicants 2025 (PDF, 516KB)
  Information Package for Applicants
  
  QBCC - AO5 Compliance Investigations Officer - Position Description (PDF, 579KB)
  Role Description