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Control Room Supervisor - Security Services
Mackay Base Hospital
Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.
Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.
Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Security |
| Classification | OO4 |
| Workplace Location | Mackay region |
| Job ad reference | QLD/660860 |
| Closing date | 08-Oct-2025 |
| Job duration | Refer to Role Description |
| Contact person | Damon Bright |
| Contact details | 07 4885 6017 Access the National Relay Service |
Role details
The Security Services at the Mackay Base Hospital is seeking applications for a Control Room Supervisor to join their team on a permanent basis.
For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.
Your opportunity
- To assist in the provision of a high-quality Security services to staff, external agencies, patients and visitors of the Mackay Base Hospital
- This position is responsible for day-to-day supervision of Security Services Team and the security control room, ensuring the expected performance outcomes of the teams are achieved and within budget as well as other quality improvement activities
- This position will also be required to work with, and provide support and advice to the Manager of Security Services
About the Team
MHHS Security Services comprises of a Security Officer Service, Occupational Violence Prevention Service, Care Support Officer Service and Access Administration Service. These facets of Security Services work supportively of each other, are committed to sustainable service delivery, adherence to the health service's core values and work in unison to achieve a common goal of protecting MHHS' people and assets. Security Services mission is to provide to all personnel, the necessary climate and mechanisms that will enable staff, patients and visitors at MHHS Facilities to go about their daily activities without fear or intimidation by preventing crime and disruption and protecting persons and property.
About our Hospital and Health Service
Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.
Some of our great benefits on offer
- Competitive wages, salary packaging and leave entitlements
- Flexible working arrangements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are to apply online and supply the requested documentation by attaching to their online application. Applications remain current for 12 months (permanent roles) or for the duration of the vacancy (temporary roles).
Documents
Before applying for this vacancy please ensure you read the documents below.
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Role Description (PDF, 2.52MB)
Role Description
QH Information for Applicants (PDF, 939KB)
Information Package for Applicants
