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Director - ICT Infrastructure Services


Brisbane Inner City

As the Director - ICT Infrastructure Services, you will provide operational and strategic leadership to drive the planning, delivery and continuous improvement of our ICT platforms and services.

Reporting directly to the Executive Director ETS, you will play a pivotal role in shaping our ICT current and future landscapes, fostering strong partnerships with stakeholders and strategic partners.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification SO
Workplace Location Brisbane Inner City
Job ad reference QLD/CO660856/25P
Closing date 30-Sep-2025
Job duration
Contact person Kris Hair (Sharp & Carter)
Contact details 0474 965 572
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About The Department of Education

The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. Its vision is a progressive, high performing education system that realises the potential of every student.
The department delivers across early childhood, schooling and training, guided by objectives of a strong start for children, every student realising their potential, and capable people delivering these outcomes. Its values include integrity, respect and collaboration.

About Enterprise Technology Services

Enterprise Technology Services (ETS) plays a pivotal role in shaping the digital landscape of Queensland's educational communities by delivering core ICT solutions and services that empower teaching and learning.

As part of the Digital Innovation Division, ETS leverages its expertise in enterprise platforms, ICT infrastructure, network services and design, service delivery, program management, and engineering to support the department's strategic priorities. These priorities include fostering digitally connected environments by ensuring students have access to reliable connectivity, building digital capability through targeted development and delivery.

Our shared focus is on making everything we do; simpler, easier and better through our business enabling approach and measurable outcomes. The ETS team is dedicated to working in partnership to achieve shared goals whilst fostering a collaborative, agile and positive culture.

Your Opportunity

As the Director, ICT Infrastructure Services, you will provide operational and strategic leadership to drive the planning, delivery and continuous improvement of our ICT platforms and services. Reporting directly to the Executive Director ETS, you will play a pivotal role in shaping our ICT current and future landscapes, fostering strong partnerships with stakeholders and strategic partners.

If you are a self-motivated people leader who thrives on building strong relationships with a passion for ‘getting stuff done', this is a great opportunity for you.

We are focussed on our ongoing shared journey towards a world-class service enabling environment that embraces continuous improvement and puts people at the centre of everything we do.

About You

  • A motivated leader with a proven history of success at an enterprise scale with a focus on high communication and transparency
  • Demonstrated leadership delivering digitally enabling infrastructure services to achieve organisational goals and objectives
  • Experience in enabling operational ICT Infrastructure teams to implement business improvement initiatives to ensure ongoing best practice
  • Proven ability to engage with senior leaders, strategic partners and stakeholders to navigate, negotiate and achieve shared objectives that enable collaborative delivery of business outcomes
  • Ability to develop future focussed recommendations to executive leadership on ICT Infrastructure service delivery and performance
  • Proven capability to identify and grow talent across teams; providing purposeful mentoring, coaching, and ongoing professional development
  • A proven track record in driving change, continuous improvement and innovation to deliver measurable and sustainable outcomes
  • A commitment to inclusion, diversity, and equity in the workplace

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a covering letter that addresses the key attributes and requirements outlined in the ad- supported by the role description, with a focus on your capability and achievements.

Contact Kris on khair@sharpandcarter.com.au to request a comprehensive candidate pack.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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