• Effectively manage routine enquires such as incoming and outgoing calls, screening callers while redirecting and escalating where appropriate within a high demand environment

• Permanent Part-time 2 days per week with Temporary part-time 2 days per week

Job details

About the role

The Child Protection Unit (CPU) Administration Support Officer provides effective administrative support to enable high-quality service delivery and safety for clients, visitors, and staff within a healthcare setting.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Ability to work within a sensitive and highly confidential working environment with awareness of the impact this may have to self and other staff with ability to seek support accordingly.
• Well developed contemporary work processing skills with theability to process and input a high volume of data and manage databases and online portals.
• Well developed interpersonal and communication skills, both written and verbal, exercising sound judgement, and discretion and high levels of confidentiality at all times.
• Ability to build relationships and work within a multidisciplinary team and adapt to a constantly changing work environment.
• Ability to problem solve, establish work priorities and meet deadlines appropriately, with minimal supervision to ensure the continuim of administrative support to the Child Protection Unit (CPU).
• Abiltiy to aquire and apply knowledge of Intermedial Medical Terminology for the proficient use internal information systems (HBCIS, ieMR) and digital capabilities including Microsoft 365 suite of programs, District Resources, S4HANA, WINC and Queensland Health enterprise solutions.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link  

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM661175_09 CPU Admin Support_RD (PDF, 213KB)
  Role Description
  
  Joining the West Moreton Health Community (PDF, 301KB)
  Information Package for Applicants