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Ambassador Program Team Leader
Health Security Dept, Facilities & Integrated Support Services, Townsville University Hospital
Exciting opportunities available now with the |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Facilities/Asset Management |
| Classification | OO4 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV662122 |
| Closing date | 09-Oct-2025 |
| Job duration | Permanent Full-time |
| Contact person | Christopher Laurent |
| Contact details | 0408009603 Access the National Relay Service |
About the work unit / facility
Health Security Department / Facilities and Integrated Support Services / Townsville University Hospital
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $73,533 to $80,423 p.a. (OO4)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
About your opportunity
The Ambassador Program Team Leader is responsible to lead and manage the Ambassador Team service delivery within the Townsville University Hospital Emergency Department.
Requirements:
Mandatory qualifications and proof of registration
- Whilst not mandatory, leadership experience in health care or customer service will be well regarded.
- The successful candidate will be required to participate in a rotational two shift roster 10.00am to 6.00pm and 4.00pm to 12.00pm (midnight). There may be a requirement to work weekends and public holidays.
- The successful candidate must disclose in writing any pre-existing injury or medical condition in accordance with the Workers Compensation and Rehabilitation Act 2003.
- The successful candidate must possess a high level of self-control, emotional stability and be prepared to encounter potentially traumatic incidents.
- This is a Vaccine Preventable Disease (VPD) risk role.
- Probation period may apply.
- Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact:
Christopher Laurent on 0408 009 603.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV662122
Applications close: Thursday, 9 October 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
QH Applicant Information Kit (PDF, 939KB)
Application Kit
Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
Information Package for Applicants
OO4 Ambassador Program Team Leader 32148912 (Word, 480KB)
Role Description
