Job search
Telecommunications Manager
Chermside
Permanent full time opportunity to provide strategic leadership and manage the administrative operations of telecommunications.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/PCH662505 |
| Closing date | 08-Oct-2025 |
| Job duration | Refer to role description |
| Contact person | Tahlia Painter |
| Contact details | (07) 3139 5071 Access the National Relay Service |
About the role
Permanent full time opportunity to provide strategic leadership and manage the administrative operations of telecommunications and paging systems across multiple healthcare facilities, ensuring service continuity, system efficiency, and support for projects.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Monitor and review processes for improvement and implement changes in accordance with organisational and business goals to ensure the delivery of cost efficient, effective and high-quality telecommunications services.
- Oversee strategic planning and management of the facility's telecommunications to align with modern practices and organisational priorities. Lead and coordinate switchboard operations, particularly during emergency situations, ensuring effective communication and response.
- Manage the functionality of Spok Messenger to ensure continuity of paging services including the management of user accounts, monitoring licence usage, liaising with technical support and relevant staff on downtime to minimise interruption to telecommunication services.
- Develop, implement and continually improve training for management of Alcatel OmniVista 4760 and Amcom Messenger paging
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
Application Support (PDF, 860KB)
Application Kit
Benefits for working with MN (PDF, 1.00MB)
Application Kit
PCH662505 Role Description (PDF, 536KB)
Role Description
