About the role:

This position manages & coordinates the security, safety and welfare of all prisoners required to be escorted to places external to correctional centres, and oversee the electronic, static & dynamic security operations of diverse detention facilities other than correctional centres.

The position has a number of major functions including:

• The safe & secure transportation of prisoners between correctional centres d other locations;
• The safe and secure custody of prisoners to the Townsville Magistrates, Townsville Supreme and District Courts;
• The safe and secure management of prisoners within the Townsville University Hospital (TUH);
• Ensure the appropriate exchange of information with the Queensland Police Service,
• Queensland Health and other agencies and government departments to optimise offender management & escort functions.

Job details

Qualifications, professional registration, conditions and other requirements:

While there are no mandatory qualifications for this position; correctional and/or management qualifications would be highly regarded.

The primary accountabilities of the Correctional Manager Centre Services include:

• Manage the workload and work practices of staff consistent with the Agency's diversity and EEO policies.
• Supervise, motivate, encourage and coach staff, appraise performance and provide feedback for staff.
• Ensure staff are equipped with skills and resources to effectively undertake their duties and development and implementation of a skilled and responsive workforce.
• Ensure that training and development opportunities are provided to staff.
• Maintain knowledge of legislation, policies and procedures relevant to managing staff.
• Contribute to the knowledge base of the team.
• Participate as an effective member of the Centre's Management Team in the development, promotion, and implementation of Queensland Corrections' strategic direction and the centre's operational plan.
• Participate as an effective member of the Centre's Management Team in the management of on-call situations.
• Develop and maintain operating procedures in respect of static and electronic security systems and functions.
• Develop and regularly review procedures, contingency plans, search matrices and maintain a range of authorised weapons and emergency response equipment, including training in the use of such equipment.
• Ensure the operation and evaluation of all surveillance equipment and facilities and ensure maintenance is conducted in accordance with operational standards and prescribed manufacturer's instructions.
• Liaise with corrections staff, security services in other institutions, relevant Government and other external authorities and community groups in relation to the maintenance of security for the centre.
• Promote and support human resources and industrial relations processes and policies.
• Ensure rostering practices are effective and compliant with relevant awards and policies.
• Contribute to the preparation and implementation of the centre's workforce plan.
• Implement systems to ensure compliance with Agency procedures and processes for human resource management.
• Ensure workloads and work practices of staff contribute to effectiveness of the centre.
• Maintain knowledge of contemporary management practices.
• Monitor and coordinate functions including visits, offender escorts, special escorts, industry security, reception store, dog squad, perimeter security and the centre's armoury.
• Facilitate the allocation of equipment and resources to deliver services.
• Ensure the effective delivery of training to develop staff competence in all aspects of centre services.
• Ensure resources and work environments are properly maintained and meet operational and WH&S requirements.

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 662502-25-Role Profile (PDF, 242KB)
  
  
  662502-25-Applicant_information_guide,-v2.0-May2025 (PDF, 940KB)