At West Moreton Health, we are committed to delivering exceptional healthcare in a clean, safe, and welcoming environment. Our Operational Services Team plays a vital role in supporting patient care—ensuring every ward, clinic, and public space meets the highest standards of hygiene, comfort, and hospitality. From maintaining a safe and sanitary environment to providing essential porterage services, our team’s work is central to the patient experience and the smooth running of our hospitals.!

• Multiple casual positions available

This advertisement is part of a rolling recruitment process, with panels conducted monthly; applications will be assessed as received

Job details

About the role

We are looking for dedicated, reliable, and compassionate individuals to join our Operational Services Team at West Moreton Health.

In this role, you'll be more than just “behind the scenes”—you'll be at the heart of patient care. Our team is responsible for:

• Maintaining the highest standards of cleanliness across wards, clinics, and public areas to support infection control and patient safety.
• Providing essential porterage services, including the safe and timely movement of patients, equipment, and supplies that keep the hospital running smoothly.
• Creating a safe and welcoming environment for patients, visitors, and staff, ensuring every interaction reflects care and respect.

By joining us, you'll play a hands-on role in delivering quality healthcare, supporting clinical teams, and making a real difference in the comfort, wellbeing, and recovery of our patients. 

• Flexibility to work across a seven-day rotating roster is essential:
• Week days, afternoons and night shifts, weekend shifts days, afternoons and night shifts. 

About you

Our ideal candidate will be someone who can demonstrate the following:

• Passionate about helping others in a healthcare environment
• Reliable, punctual, and works well in a team
• Detail-oriented and committed to cleanliness and safety
• Able to follow health and safety guidelines, including infection control
• Physically fit and able to perform manual tasks
• Previous experience in hospitality, cleaning, or healthcare settings is a plus (but not essential – training is provided)

What We Offer:

• Comprehensive training and induction
• Supportive team environment
• Opportunities for career progression within healthcare services
• A meaningful role that makes a real difference in patient care
• An understanding and comittment to maintaining client, visitor and facility confidentiality and privacy at all times.
• Ability to problem solve, use initiative and manage workloads by prioritising tasks appropriately.
• Ability to perform duties in porterage, patient handling, cleaning, courier, waste and linen services with a minimum of supervision and as part of a multidisciplinary team.
• Sound communication skills with ability to effectively liase with staff, clients and visitors.

Career Pathways within the Operational Support Services Division:

• Theatre Assistants
• Couriers
• Grounds Keepers
• Clinical Equipment Services
• Supervisor
• Carps Controller 

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16 

About West Moreton Health 

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link  

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM661001_09 Operational Officer Casual (PDF, 176KB)
  Role Description
  
  Job Expo flyer - Operational services careers (PDF, 2.01MB)
  Information Package for Applicants
  
  Joining the West Moreton Health Community (PDF, 301KB)
  Information Package for Applicants
  
  WMH Leadership Standards (PDF, 241KB)
  Information Package for Applicants