The Principal Consultant, Workforce Performance reports to the Executive Manager, Workforce Performance and is responsible for assisting the Executive Manager to provide high-level written and verbal advice, case management support, and practical assistance to senior leaders and regional HR practitioners on a wide range of complex workforce management matters, focussed on early intervention and resolution.

Queensland Ambulance Service benefits:

• Be part of an organisation which delivers frontline services to the Queensland community.
• This role is located at our Head Office building in Kedron (Brisbane Northside).
• Kedron based roles have access to benefits such as: free-onsite parking (and ample free on-street parking), free onsite pool and gym, onsite café, salary packaging benefits, access to flexible work arrangements.

Job details

To apply, you must submit the following:

• Your current résumé; and
• A 2-page statement outlining your suitability for this position. Your statement is to include examples and outcomes achieved in previous roles with similar requirements to demonstrate that you possess the key attributes to perform successfully in this specific role.
• Your statement should address the requirements set out in the basis of selection as listed in the Role Description. It is a requirement of the selection process that your statement not exceed (2) pages in length.

Before applying, please ensure you read the full Role Description attached. Further information on preparing your application is contained in the Applicant Information Kit. For a conversation about the role, please contact the person listed in the Job Details section.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Demonstrated knowledge of employment legislation, other workforce employment frameworks (and experience including awards, agreements, Directives, policies, guidelines etc.) that enables the development of appropriate strategies to manage individual employment matters and the development of Statewide policy and strategy to support quality workforce decision-making.
• Demonstrated experience in partnering with managers at all levels to provide high-level technical and strategic, written and verbal advice in relation to the appropriate management and resolutions of complex and sensitive employment related issues.
• Demonstrated conceptual, analytical and problem-solving skills in order to diagnose issues and to provide quality advice and solutions to complex workforce and employee issues, both on a Statewide and local basis.
• Demonstrated ability to provide authoritative advice and support capability evelopment amongst Statewide HR Practitioners and management roles at all levels in order to improve the management and outcomes in regards to complex and sensitive employment related issues.
• Demonstrated ability to build and maintain productive relationships and liaise, advise and negotiate effectively with key internal and external stakeholders to achieve expected organisational outcomes.

Mandatory requirements:

• The incumbent may be required to travel on official business and the possession of a C class driver's licence may be required.
• Whilst not mandatory, possession of tertiary or postgraduate qualification/s in human resources or another relevant discipline will be highly regarded.

Applications to remain current for 12 months.

Job Ad Reference: QLD/663418/25

Closing Date: Wednesday, 15th October 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 663418-25-Role Profile (Word, 1,003KB)
  
  
  663418-25-Applicant Information Guide (PDF, 355KB)