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Senior Case Manager (Rural and Remote)


Southern Region; Community Corrections; Community Corrections & Specialist Operations; Kingaroy

Community Corrections is responsible for the supervision of adults who have been sentenced to a community-based order by the courts or released to parole by Parole Board Queensland. Community Corrections has a strong commitment to keeping communities safe, and reducing the risk of re-offending by facilitating positive behavioural change in supervised individuals to enable them to lead more productive crime-free lives.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO5
Workplace Location Wide Bay,Darling Downs - Maranoa
Job ad reference QLD/664541/25
Closing date 22-Oct-2025
Job duration
Contact person Ann-Maree Giles
Contact details Phone: 41728600
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In this role you will ensure a high level of community safety through the case management of adults subject to orders within the community. The position acts in accordance with assessed risk and need and maintains high standards of assessment practices that facilitate effective supervision, and improved reintegration and rehabilitation of individuals subject to community-based orders.

The position is responsible for consulting with relevant Aboriginal and Torres Strait Islander communities and organisations to assist in closing the gap of Indigenous over-representation within the criminal justice system. The position will also support the management team in the region by acting as coach and mentor to team members undertaking probation and parole case management.

The essential requirements for this role are:

  • Demonstrated negotiation and conflict resolution skills for liaising with management, staff and internal and external stakeholders at all levels, to gain commitments and negotiate service delivery, priorities, deadlines, resources and other relevant issues
  • Able to work self-sufficiently and to cope with the pace, complexity and multi-tasking required in the operating environment.
  • Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
  • Ability to build and manage ongoing working relationships with a range of stakeholders
  • Interpersonal skills for negotiating with key stakeholders, who often have competing interests, on sensitive and complex issues.
  • Well-developed written and oral communication skills

Other conditions and requirements:

There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.

Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.

As this position is based in a regional location, incentives provided through Remote Area Incentive Scheme (RAIS) could apply - enquire with recruitment contact.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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The SmartJobs and Careers candidate portal will undergo planned maintenance from Friday 24 October 4pm AEST to Saturday 25 October 10am AEST. The careers portal will be available again after this time. We anticipate applications to Health roles to be available from Saturday 25 October 7pm AEST.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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