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Senior Administration Officer (Emergency Department)


Rockhampton

Are you an administration professional seeking change? Rockhampton Hospital’s Emergency Dept are seeking a detail-orientated Senior Administration Officer to join the team until April 2026!

This role provides leadership and management to ED administrative staff, ensuring professional, effective service delivery. Reporting to the Director of Corporate and Support Services, it involves collaborating with administrative leaders across the region to implement best practices, support continuous improvement, and adapt to ongoing changes.

Think you have what we’re looking for? Submit your resume + a detailed response to the ‘How you will be Assessed” criteria to be considered.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Rockhampton region
Job ad reference QLD/RK5J664981
Closing date 23-Oct-2025
Job duration 20 October 2025 - 26 April 2026
Contact person Amanda Miller
Contact details (07) 4920 6492
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About us:

Rockhampton Hospital is a 305-bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment. Specialist Medical Services offered at the Rockhampton Hospital include Emergency Medicine, General Medicine, Cardiology, Renal Medicine, Palliative Care, Psychiatry, Rehabilitation, Geriatric Medicine, Paediatrics, General Surgery, Orthopaedics, Urology, ENT, Obstetrics and Gynaecology, Intensive Care and Anaesthetics. There are also a range of clinical services provided on a visiting basis from tertiary hospitals in Queensland.

About the role:

  • Provide leadership, management and direction to the front-line administration staff in the Emergency Department (ED), ensuring the delivery of services in a professional and proficient manner whilst ensuring operational effectiveness.
  • This role reports directly to the Director of Corporate and Support Services (Rockhampton Hospital) and will work collaboratively with all administration leaders across Corporate Services and the broader Rockhampton, Capricorn Coast and Mount Morgan Group to ensure best practice administrative practices are implemented and maintained to support continuous improvement and respond effectively in an environment of ongoing change.

About you:

  • While not mandatory, a relevant qualification in business, health administration or public service administration would be well regarded.
  • Ability to lead and manage an administrative team within a busy clinical multidisciplinary environment, including demonstrated ability to provide professional supervision, leadership, development and guidance to administrative support staff, including an understanding of contemporary human resource management.
  • Proven ability and experience in managing and prioritising the commitments and associated activities for staff including the ability to initiate, determine and follow up work priorities within mandated and tight deadlines.

What we offer:

Total monthly remuneration value of up to $9,515 is comprised of:

  • An hourly rate between $45.81 - $50.46 p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Additional Benefits

  • Ongoing Professional Development and Education Opportunities
  • Flexible Work-Life Balance and Variety
  • Generous Salary Sacrificing Options
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

  • Your current CV or resume, including referees.
  • A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
  • Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

  1. Contact Recruitment.CentralQueensland@health.qld.gov.au
  2. Quote the Job Ad Reference (JAR) RK5J664981

Applications close: Thursday, 23 October 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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