Make a Difference Through Efficient Admin in Palliative Care!

Join Metro South Palliative Care Service as an Administrative Support Officer. Provide essential administrative assistance that ensures timely, high-quality patient and team support within a compassionate, respectful environment.

Job details

Your new role:

As an Administrative Support Officer within Metro South Palliative Care, you will play a crucial role in delivering efficient and accurate administrative services. Your work will directly support patients and healthcare staff, ensuring smooth day-to-day operations in a caring and respectful environment.

Key Responsibilities:

• Provide timely and accurate patient registration and administrative support including scheduling, minute-taking, data entry, and document management.
• Maintain office supplies and clinical stock levels to support seamless operations.
• Contribute to quality improvement initiatives to enhance client service and team efficiency.
• Adhere to workplace health and safety policies to ensure a safe and supportive environment.

About you:

You are an organised and reliable professional with strong communication skills and a passion for supporting compassionate healthcare. Your attention to detail and ability to manage competing priorities make you an essential team member in palliative care administration.

Skills & Attributes:

• Experience or willingness to learn patient registration and medical record systems (e.g., HBCIS, CHIMS, ieMR).
• Proficiency in Microsoft Office, with strong keyboarding, word processing, and data entry skills.
• High-level oral and written communication skills, able to liaise effectively with patients, families, and multidisciplinary teams.
• Ability to work autonomously, prioritise tasks, and meet deadlines with discretion.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS11667290 (PDF, 313KB)
  Role Description
  
  Application essentials - things you need to know (PDF, 371KB)
  Information Package for Applicants
  
  We are MSH - five reasons why you should join us (PDF, 415KB)
  Information Package for Applicants