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Senior Team Leader
Child and Family; Region - Sunshine Coast and Central; Service Delivery - Child and Family; Maryborough
Join Our Team as a Senior Team Leader!
Are you ready to make a meaningful impact and do work that truly matters? This is your chance to be part of a dynamic team where your contributions will be valued, and your growth will be supported every step of the way.
As a Senior Team Leader, you'll gain deep experience, develop skills for a lifelong career, and achieve personal growth in a supportive and empowering environment. You'll work alongside a team that lifts you up, keeps you strong, and shares your commitment to excellence.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | PO5 |
| Workplace Location | Wide Bay |
| Job ad reference | QLD/668935/25 |
| Closing date | 18-Nov-2025 |
| Job duration | |
| Contact person | Tricia Rodgers |
| Contact details | Phone: 07 4122 5400 Access the National Relay Service |
The Fraser Coast region is a culturally diverse and vibrant area located just three hours north of Brisbane. It encompasses the historical town of Maryborough and the coastal city of Hervey Bay, offering a unique blend of heritage, natural beauty, and a relaxed lifestyle.
Hervey Bay — Coastal Charm and Natural Wonders
Hervey Bay is renowned as one of the world's best locations for observing humpback whales. Nestled between the Queensland mainland and K'gari (formerly Fraser Island), this coastal city offers a laid-back lifestyle perfect for barefoot beach walks, oceanfront bike rides, and enjoying fresh fish and chips by the water. The iconic Urangan Pier, stretching almost a kilometer into the sea, is one of Australia's oldest and longest piers. It's a fantastic spot to see pods of dolphins, schools of fish, and rays in the crystal-clear waters below.
Maryborough — A Town Steeped in History and Creativity
Maryborough is a town rich in history and heritage, once serving as one of Australia's largest ports and an industrial powerhouse in the late 19th century. Its striking art, statues, heritage buildings, and museums tell the story of its vibrant past. The town is also the birthplace of P.L. Travers, the creator of Mary Poppins. Visitors can explore the Story Bank, located in the 136-year-old bank building where Travers was born, and immerse themselves in the world of this beloved literary character.
The Fraser Coast Child Safety Service Centre covers a diverse and expansive area, stretching from North Howard to South Glenwood, West to Monogorilby, and East to K'gari. This region offers a unique opportunity to make a meaningful impact while enjoying the lifestyle benefits of living in such a picturesque and culturally rich area.
Your responsibilities
In this challenging and rewarding role, you'll make an impact by:
- Leading and managing staff to deliver high-quality child protection services aligned with legislation, departmental policies, and best practice human resource principles.
- Fostering a culture of teamwork, cooperation, and commitment to excellence in frontline service delivery.
- Allocating and prioritise tasks in line with departmental policies, the Framework for Practice, and statutory, financial, and administrative delegations.
- Collaborate with the Service Centre Manager to design and implement service responses that address the needs of children, young people, families, carers, and the community.
- Identify staff training needs and work with training specialists to address gaps.
- Evaluate and recommend training programs that support quality service delivery.
- Build enduring partnerships across sectors to enhance collaboration and improve child protection services.
- Support staff participation in training and development initiatives.
- Actively participate in quality assurance reviews and contribute to the continuous improvement of service delivery.
- Identify opportunities to enhance client services within the local community.
- Provide expert advice on complex casework, child protection policies, legislation, and practices to ensure appropriate and high-quality client services.
- Promote excellence in service delivery and public administration to enhance the local community.
- Actively contribute as a member of the Child Safety Service Centre Management Team
Your mandatory requirements for this role are found in the role profile.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
