Job search
Administration Officer
Brisbane Inner City, Brisbane—South
As an Administration Officer in Surgical Planning and Access you will liaise with patients, their families, medical, nursing, and relevant administration staff to support the provision of planned surgery at Queensland Children’s Hospital (QCH).
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane Inner City,Brisbane - South |
| Job ad reference | QLD/H25CHQ668617 |
| Closing date | 18-Nov-2025 |
| Job duration | Permanent Full-Time |
| Contact person | Kate Butler |
| Contact details | 07 3068 1480 Access the National Relay Service |
About the Team
The Surgical Planning and Access Team, within the Division of Surgery, supports access to paediatric surgical and outpatient services at the Queensland Children's Hospital. Working collaboratively with the Clinical Nurse Coordinator, clinicians, patients, families, and key stakeholders such as Surgery Connect, the team ensures best-practice waitlist management and efficient scheduling processes. Through initiatives like the Paediatric ENT (PENT) Pathway and the Surgery Connect Program, the team aims to deliver timely, safe, and high-quality care to reduce outpatient and planned surgery wait times for Queensland children and their families.
About the Role
In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:
- Maintain accurate planned surgery waitlists in collaboration with clinical nurse coordinator, ensuring accurate data is captured and patient bookings are aligned with clinical urgency categories and relevant policies.
- Proficiently complete functions associated with the waiting list by scheduling bookings, actioning procedure cancellations, rescheduling and removing of patients from the waiting list using relevant information systems (HBCIS, SURGINET, ESM) in and in a timely manner.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
- Opportunities for professional growth and development
- Competitive renumeration
- Annual pay increases
- 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee wellness and assistance program
- Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
