Join the Queensland Parliamentary Service as a Support Officer, People & Culture and contribute to shaping excellence in parliamentary operations and workforce support across the state. This 12-month temporary role (with potential for extension) offers the chance to work in a small, collaborative team delivering high-quality HR support. You’ll be the first point of contact for People & Culture queries, coordinate recruitment and onboarding, facilitate induction programs, and support key projects. Ideal candidates will bring admin or HR experience, strong communication skills, attention to detail, and digital proficiency. Qualifications in HR or admin are desirable but not essential.

Job details

Are you passionate about people, culture, and making a meaningful impact across Queensland? Join the Parliamentary Service's Strategy, Policy and Planning Division as a Support Officer,People & Culture, where your skills will help shape the future of Parliamentary Service excellence.

This is a 12-month temporary appointment with the possibility of extension, offering a unique opportunity to contribute to high-impact initiatives. You'll work closely with another Support Officer as part of a small, collaborative team, delivering high-quality support across People & Culture services.

About your new role

As a Support Officer, People and Culture you will:

• Be the first point of contact for People & Culture queries from internal and external stakeholders, providing accurate, timely advice and exceptional customer support.
• Coordinate the end-to-end recruitment process, including advertising roles, conducting employment checks, reviewing selection reports, preparing letters of offer, and maintaining compliant system records.
• Facilitate a positive onboarding experience by supporting hiring managers and new starters through onboarding and probation.
• Co-ordinate and facilitate the face-to-face Electorate Office Induction Program.
• Provide administrative and communication support across projects to help drive successful outcomes.

What we're looking for:

• Demonstrated background in administrative support and/or human resources.
• Excellent written and verbal communication, paired with a sharp eye for detail.
• Confidence working autonomously, managing competing priorities, and meeting tight deadlines.
• High-level proficiency in Microsoft Office and the ability to quickly learn new digital tools.
• A strong sense of discretion and professionalism when handling sensitive information.
• Formal qualifications in HR or administration are a plus, though not essential.

How to apply

Applicants are required to submit the following through the SmartJobs website:

• A current resume.
• A suitability statement, no more than two (2) pages outlining your suitability for the role against the role requirements.

Applicants are strongly encouraged to peruse the Role Description and Application Information Package attached in SmartJobs.

Applications may be considered for up to 12 months after the closing date for similar roles with the same title and classification, though location and attendance (full or part-time) may vary.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Support Officer, People and Culture - Role Description (PDF, 698KB)
  Role Description
  
  Application Information Package_Precinct Roles (PDF, 607KB)
  Information Package for Applicants