Are you ready to make a meaningful impact on student support across the South East Region?

We have an a exciting opportunity to become a key part of the South East Region Student Services Team as Manager, Guidance Services. In this pivotal role, you'll lead a passionate team of specialist staff dedicated to supporting and empowering Guidance Officers across the region.

As Manager, you'll play a vital role in shaping the provision of Guidance Services by overseeing high-quality supervision, fostering professional growth, and ensuring excellence in service delivery. You'll also take the lead in HR and financial management, team coordination, and the line management of our talented professional supervisors.

If you're ready to lead with purpose and contribute to meaningful outcomes for students, we'd love to hear from you.

Job details

About the Department 

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us. 

Your Role as the Manager

As Manager, you will lead a high-impact program of strategic importance at a state-wide level, shaping outcomes that directly influence departmental priorities and public service delivery. Operating within broad policy frameworks, you will drive innovation, ensure alignment with government objectives, and deliver results that matter.

You will be a trusted advisor across agencies, providing expert consultancy and thought leadership in policy development, interpretation, and implementation. Your work will span ministerial engagement while also including briefing notes, parliamentary responses, strategic reporting while also fostering strong relationships with government bodies, community organisations, and the public.

This role demands a dynamic blend of strategic planning, operational oversight, and evaluative thinking. You will exercise independent judgement, creativity, and delegated authority to set direction, solve complex challenges, and deliver on the department's mission.

Your Capabilities

To thrive in this role, you will bring:

• Leadership & Strategy: Proven ability to lead teams, allocate resources effectively, and drive policy and program initiatives that align with corporate strategy.
• Expertise & Insight: Deep knowledge of government operations, policies, and procedures, with the ability to translate these into actionable plans and improvements.
• People & Culture: Experience in managing personnel functions, fostering inclusive workplaces, and implementing programs that support staff development, safety, and wellbeing.
• Influence & Communication: Exceptional communication and negotiation skills to resolve complex issues, represent the department with authority, and build consensus across diverse stakeholder
• A comprehensive list of responsibilities are detailed in the attached role description. Interested applicants should refer to this attachment prior to application.  

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position. 

Interested? To Apply 

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history). 
• Attach a written statement (2-page maximum) demonstrating your suitability for the role. (Candidates are encouraged to refer to both the 'Your Role as the Manager' and 'Your Competencies' sections of the attached role description for further information regarding this role.)

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  SER670680_25T - Role Description (PDF, 140KB)
  Role Description