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Enterprise Scheduling Management Site Support Specialist
Townsville region
The Townsville Hospital and Health Services are seeking an processed driven and highly motivated Enterprise Scheduling Management (ESM) Site Support Specialist to join the Data Quality Unit in Townsville.
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Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV670012 |
| Closing date | 07-Dec-2025 |
| Job duration | 23/03/2026 - 31/01/2027 possible extension |
| Contact person | Yvonne Engel |
| Contact details | (07) 4433 1395 Access the National Relay Service |
About the opportunity
The purpose of the position is to provide Site Support to the ieMR Enterprise Scheduling Management (ESM) system and associated components of clinical systems utilised in Townsville Hospital and Health Service, in addition to ensuring timeliness and quality of data.
The Data Quality Unit focus is to maintain the validity, integrity and timeliness of information held within the primary patient information applications, with a focus on HBCIS, and provides advice to all Townsville Hospital and Health Service staff regarding correct procedures regarding data capture. The Unit is responsible for promoting, educating, maintaining, validating and managing data collection and counting activities to enable the Townsville Hospital and Health Service to meet key reporting requirements. The Data Quality Unit works together to promote and implement activities which are aimed at enhancing data integrity throughout the Townsville Hospital and Health Service.
About your new employer
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $4046.40 - $4402.60 p.f. (AO5)
- 4 weeks annual leave with 17.5% loading
- Locality allowance
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
How you will be assessed:
- Demonstrated experience in the management, administration and technical aspects of the ESM system.
- Demonstrated ability to manage a quality improvement strategy including regular audits of system data and the development of process and procedures to rectify operational problems.
- Demonstrated ability to work collaboratively with stakeholders to understand service requirements, ensuring service levels remain aligned to the changing business requirements and evolving delivery capabilities.
- Demonstrated highly developed interpersonal and communication skills, including working effectively with individuals, groups and as a member of a multidisciplinary health care team, and negotiation, consultation, liaison and conflict resolution skills.
- Demonstrated ability to act as an advocate in a broad context and across disciplines using positive role modelling and adherence to Townsville HHS values.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Yvonne Engel on (07) 4433 4133
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV670012
Applications close: Sunday, 7 December 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
