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Manager


Child and Family; Region - Far North Queensland; Service Delivery - Child and Family; Cairns

The role of the Manager is to lead and manage the Placement Services Unit in the delivery of high quality child protection services to clients and communities through the implementation of quality placement and intake services, the establishment of enduring productive partnerships with carers, the community, the public and non-government sectors, and the ongoing professional development and management of staff.

You are also responsible for managing the financial, physical, and human resources within the Unit.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Engagement and Education
Classification AO8
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/673631/25
Closing date 05-Jan-2026
Job duration 30/10/2026 with possible extension
Contact person Joseph Madden
Contact details Phone: 4255 7023
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As a Manager you will:

  • Manage staff, physical and financial resources of the Placement Services Unit in accordance with the department's service delivery framework including relevant legislation, strategic objectives, policies and contemporary best practice standards.
  • Allocate, prioritise and perform work tasks in accordance with departmental procedures and statutory, financial and administrative delegations.
  • Provide leadership and management in the delivery of high quality child protection services including the development of appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community and the public and non-government sectors.
  • Actively participate in and, where appropriate, lead local area forums with government and non-government stakeholders, promoting a positive and accountable public image and the development of productive partnerships to support service delivery outcomes.
  • Develop enduring service delivery partnerships to enhance cross-sectoral participation, training and development, and the delivery and co-ordination of local child protection services.
  • Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the Placement Services and Support Unit continues to meet the department's priorities.
  • Provide proactive high level support, advice and information to regional management in relation to child protection service outcomes, development of service delivery and improvement strategies, staff training and support strategies and performance agreements.
  • Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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