Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.

At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values, we continue to strengthen TAFE Queensland's reputation as a leading provider of high-quality education and training. Our people are recognised for demonstrating these values in their everyday work.  

Your Opportunity

As the Induction Officer you will market the delivery of training products and services to meet regional objectives for quality outcomes and profitability. You will continue to contribute to an enhanced system of vocational education and training through the provision of a comprehensive range of adminstrative services to maximise regional performance in commercial sales. 

You will also promote the Traineeship and Apprenticeship markets on behalf of the region. 

This position reports to the Manager, Apprentice & Trainee Services. 

This is a Permanent, Full-Time opportunity.

The position will be based primarily at our Nambour campus, however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Showing Initiative, Focussing on our Customer and Taking Responsibility.
• Work within a team environment dealing with a diverse range of training products and services including developing and negotiating solutions to meet customer requirements.
• Maintain effective professional networks and be the single point of contact for clients working across schools, partners, contractors and Vocational Education and Training (VET) Support Services.
• Manage the contract induction process by liaising with employers and apprentices in relation to their roles and responsibilities under the User Choice Contract, negotiating training plans, assessing learning needs and completing employer resource assessments.
• Interpret and apply legislative and policy requirements and provide advice to a range of clients in relation to commercial sales enquiries.
• Utilise software programs relevant to client and market development, e.g. databases and websites, and Microsoft Office.
• Conduct preliminary training needs analysis and contribute to the preparation of specifications and proposals for the provision of training products and services to maximise market share.
• Facilitate the achievement of learning outcomes through the provision of training programs, products and services both on and off-the-job in accordance with contractual obligations.
• Work autonomously and contribute to team commercial targets to effectively achieve goals in a workplace with competing priorities.
• Undertake research and development on matters relating to business functions.
• Ensure day to day activities align with business operations.
• Contribute to improvement in business processes and practices by encouraging an environment where high quality work is achieved and is supported by the development and adherence to quality systems.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Well-developed written and oral communication skills including consultation, negotiation and liaison skills to facilitate effective client service.
2. Ability to conduct preliminary training needs analysis and training proposal preparation taking into account legislative, contractual, training package and policy specifications.
3. Ability to establish and maintain effective professional networks.
4. Ability to be self-directed as well as participate within a team environment.
5. Display the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment

Mandatory Qualifications/Requirements

• Current Queensland Driver’s Licence (driving between sites daily is a requirement for this role).
• Working with Children Check (Blue Card): Confirmation of employment is conditional upon the preferred applicant being issued with a Blue Card.  For further information, please access the Public Safety Business Agency’s Blue Card Services: http://www.bluecard.qld.gov.au/. 

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume including the contact details for two referees (one of whom is your current supervisor); and
• A cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the 'How you will be assessed' criteria. 

Closing date: 9:00AM, Tuesday 27 January 2026.

Job Reference Number: TQ2026-16

For further information, please contact:

Kate Presswell, Manager, Apprentice & Trainee Services

kate.presswell@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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