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Maintenance Support Officer


Delivery; QBuild; Public Works; Cannon Hill


Make a meaningful impact and work with QLD Government’s builder, QBuild! Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply now!


Join QBuild for an exciting career opportunity as a Permanent Maintenance Support Officer and provide a high level of customer support for QBuild’s maintenance Response Centre.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Construction & Architecture
Classification AO3
Workplace Location Brisbane - South,Brisbane - East
Job ad reference QLD/675709/26
Closing date 28-Jan-2026
Job duration
Contact person Lana Ferlan
Contact details Ph: 0434 287 038
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QBuild is a commercialised business unit of the Queensland Government.  It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.

 

About the role

You will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing high level of customer support to QBuild's maintenance Response Centre.

 

Duties and skills involved:

  • Provide efficient and high standards of customer service to customers and stakeholders.
  • Work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance.
  • Connect and maintain relationships with industry, local suppliers and internal and external stakeholders ensuring timely and effective delivery of services.
  • Demonstrate high level interpersonal skills including negotiation, minimisation of aggression and dispute resolution as appropriate.
  • Contribute to and actively participate in internal innovation activities, be a positive contributor to a great team and culture and actively participate in and contribute to internal innovative activities.
  • Ensure high standards and accuracy when compiling documents and reports or updating records and information systems.
  • Effectively undertake general administration functions as required.

 

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

  • Resume
  • Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Lana Ferlan, 0434 287 038 lana.ferlan@hpw.qld.gov.au.

 

 

Applications to remain current for 12 months

Job Ad Reference: QLD/675709/26

Closing Date: Wednesday, 28th January  2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are six positions available
Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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