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Manager
Precincts and Venues; Infrastructure and Precincts; Sport and Recreation; Runaway Bay
Are you an experienced manager of venue services looking for an exciting new opportunity within the fitness industry?
Our Infrastructure & Precincts, Precincts & Venues team provides regionally significant venues that are fully accessible & inclusive to influence and inspire active experiences for Queenslanders.
Gold Coast Performance Centre (GCPC), located at Runaway Bay, is a leader in the sport & recreation industry. GCPC's modern training facilities are designed both as an elite training venue and a community facility for health and fitness. The Centre caters to beginner athletes & school sporting teams, as well as hosting international & national sporting teams in purpose-built accommodation lodges.
If you are keen to take on an organisational leadership role managing front of house service delivery of fitness centre operations, please read on & apply today!
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO7 |
| Workplace Location | Gold Coast |
| Job ad reference | QLD/675969/26 |
| Closing date | 29-Jan-2026 |
| Job duration | from 02/02/26 to 15/01/27 with possible extension |
| Contact person | Amanda Hamilton |
| Contact details | Ph: (07) 5500 9861 Access the National Relay Service |
Sport and Recreation supports and encourages participation and success in sport and active recreation through delivery of: grant funding for sport and active recreation organisations and clubs, infrastructure and participation programs, the operation of precincts and venues, and through engaging and partnering with the active industry across Queensland.
We're investing in our community to enrich the Queensland way of life through sport and active recreation and we're also working to enable Queensland to deliver the Brisbane 2032 Olympic and Paralympic Games on time and on budget.
The Sports Operations Manager has an organisational leadership role and its main function is management and planning of the fitness facilities and programs at Gold Coast Performance Centre. This role leads and manages front of house service delivery functions at the Venue, including supervising and coordinating guest and member issue management, fitness program delivery, safety considerations, financial management and general overall venue performance.
In this role you will:
Lead and manage the front of house service delivery team to ensure the delivery of quality and safe experiences at the venue.
Develop and ensure appropriate standards of client service and relationship management so as to position the Precinct as an exemplar sport and active recreation facility.
Lead the implementation of policies and procedures for the effective operation of the venue.
Ensure compliance with relevant workplace health and safety legislation and associated requirements.
As part of the leadership team, contribute to the development of marketing and promotion strategies for the venue.
Provide leadership and direction in the implementation of sport and recreation activities and fitness programs, including development of site-specific program risk management guidelines.
Provide leadership and direction in ensuring appropriate standards of client service delivery and stakeholder management within the venue and local community.
Contribute to a workplace culture based on values and behaviours, ensuring a positive work environment that is safe, healthy, diverse, respectful and inclusive.
Please take the time to read the Role Description which provides additional details on suitability criteria and mandatory requirements, and feel free to reach out to our contact officer if you have any questions.
We look forward to receiving your application!
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
