Job search
Child Safety Support Officer
Child and Family; Region - South East; Service Delivery - Child and Family; Mermaid Beach
Your contribution
As a Child Safety Support Officer, you will work with Child Safety Officers and other staff to deliver culturally appropriate, practical prevention and early intervention support services to children, young people and their families. You will do this utilising a range of strategies including direct work with vulnerable children, young people and their families (e.g., supervision and support when children are spending time with their families, transporting children and young people to various appointments, supporting young people as they transition from care, etc), as well as providing support to Child Safety Officers and other staff with case management work (e.g., high-level administrative support, etc).
Please refer to role profile for full details.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | AO3 |
| Workplace Location | Gold Coast |
| Job ad reference | QLD/676868/26 |
| Closing date | 10-Feb-2026 |
| Job duration | Five months approx. with possible extension |
| Contact person | Robyn Bartlem |
| Contact details | Phone: 56754129 Access the National Relay Service |
Your responsibilities
As a Child Safety Support Officer you will:
- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
- Participate effectively as a team member in a multidisciplinary team.
- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
- Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Role specific/technical skills
You are able to recognise and articulate the interests of Aboriginal and Torres Strait Islander people, and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society.
How you'll be assessed
The department is seeking to identify the most suitable person for this position. We will consider your demonstrated knowledge, skills and experience relevant to the key responsibilities of the position (outlined above), along with your demonstrated personal attributes, and may also consider your potential contributions to the department's equity and diversity objectives.
Our selection panel consider this position to be an individual contributor, within the Queensland Public Service Leadership competencies for Queensland (LCQ) framework and will be looking for demonstrated capability within in your application.
May also consider 0.9 FTE. Must have drivers licence and blue card prior to commencing.
How to apply
To enable us to assess your application, please submit the following via www.smartjobs.qld.gov.au:
- Resume and minimum of two referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.
- a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
