Are you a motivated leader passionate about delivering exceptional food, cleaning and porterage services in a healthcare setting? Join us as the Supervisor Support Services, where you'll play a vital role in enhancing operational efficiency and quality. Your expertise in reviewing policies, managing stock and equipment, and overseeing staff rosters to ensure smooth daily operations. Additionally, you'll lead quality improvement initiatives and support staff development through performance reviews.

If you're committed to providing excellent patient and staff experiences through effective leadership, this is the opportunity for you to make a meaningful impact in our operational team.

Job details

About us:

Operational Services Officers support clinical staff to deliver the best possible care to patients. From providing nutritious meals, to transporting patients throughout the hospital, to keeping our hospital clean, Operational Services Officers are integral to running an effective and safe hospital.

About the role:

• Support the Operational Services Management team by coordinating and supervising the day-to-day activities of Operational Services staff in food, cleaning, porterage, linen or waste.
• Assist in preparing rosters, monitor staff movement, maintain duty statements, prioritise workloads and organise replacement staff.
• Manage the day-to-day work productivity throughout Operational Services and be responsible for organising and managing staff in delegated areas.
• Conduct regular inspections, assessments and audits of areas to monitor that standards and procedures are met.
• Where necessary provide operational support to a ward or area, in order to achieve department standards and to ensure service continuity.

About you:

• Demonstrated ability to supervise staff in a large health care facility or similar experience to achieve organisational goals.
• Demonstrated ability to manage performance issues with staff in their portfolios and to be able to recognise if it needs to be escalated.
• Good communication and interpersonal skills with the ability to interact professionally and sensitively with all levels of staff, patients and the general public.
• Well-developed ability to identify opportunities for improvement and a demonstrated commitment to continuous quality improvement.

What we offer:

Total remuneration value of up to $91,760 p.a. is comprised of:

• An hourly rate between $37.08 - $40.56 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6A674444

Applications close: Monday, 9 February 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF)
  
  RK6A674444 - Supervisor Support Services (PDF)