Intensive Case Management Caseworker provides quality professional casework services to young people subject to a youth justice intervention.

Job details

Key responsibilities:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 & supports departmental programs & community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Deliver best practice statutory casework services to young people with minimal supervision using high level assessment & intervention skills to deliver integrated & culturally appropriate services, including intensive weekly engagement with families, community organisations & other key stakeholders, in accordance with the legislative, policy & procedural requirements.
• Prepare & present information and evidence to the Children's Court, including an ability to conduct pre & post court interviews, liaise with key court stakeholders & prepare pre-sentence reports, affidavits & other documentation as required.
• Engage with & establish partnerships with a broad range of internal & external stakeholders & service providers, in a number of local areas, to establish an appropriate therapeutic alliance to achieve quality casework outcomes.
• Provision & effective coordination of the therapeutic alliance, formulating a singular case plan with consistent action orientated goals to support the young person and their family members. This may include assisting a parent/guardian, sibling and/or young person to obtain employment, re-engage in education, address substance misuse, access physical and mental health services, access safe housing, learn responsible parenting skills, address anti-social behaviour, & improve community participation.
• Undertake a range of record and information management tasks including maintenance of case records, preparation of reports, & data entry to ensure casework & accountability in accordance with policy & procedures & as requested by Management.
• Liaise with & seek advice & approval from the relevant Youth Justice Service Centre staff in relation to the management of complex cases, development of programs, the exercising of statutory delegations, payment of program related costs & other matters as required.
• Actively participate in & deliver training & professional development activities to develop, maintain & enhance knowledge & competencies to ensure that service delivery is based on contemporary, evidence based, best practice principles & is consistent with current practice trends & departmental objectives.
• Actively participate in regular formal & informal supervision, apply self-reflective practices & contribute to peer supervision.
• Undertake leadership & mentoring role to less experienced staff including supervision of Youth Workers involved in the Intensive Case Management Program.

Mandatory Qualifications / Requirements:

• Possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology, or other recognised degree.
• Travel is a requirement of this position. The applicant must hold a current “C” Class Drivers licence. While the position is based in Toowoomba, travel to regional centres & other offices will be required from time to time. This may include overnight stays.
• Applicants are encouraged to provide a referee who is an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills & experience as they relate to the cultural capabilities. (This is not a mandatory requirement).

FOR DETAILED INFORMATION ON MANDATORY REQUIREMENTS & HOW TO APPLY FOR THE ROLE, PLEASE REFER TO THE ATTACHED ROLE PROFILE

Applications to remain current for 12 months.

Job Ad Reference: QLD/677350/26

Closing Date: Friday, 13th February 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 677350 26 - Role Description (Word, 436KB)