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Are you an experienced Senior Business Analyst with a passion for analysing business systems and information technology needs?

QLeave is seeking two Senior Business Analyst's to join our high-performing team based in Brisbane’s North.

There are currently two Senior Business Analyst roles available: one full-time permanent, and one full-time temporary (until June 2026) position.

Job details

About the Role 

As a Senior Business Analyst, you will play a key role in analysing business systems and IT needs, collaborating with stakeholders to identify opportunities for service delivery improvements and driving meaningful change at QLeave.  

There are currently two Senior Business Analyst roles available: one full-time permanent, and one full-time temporary (until June 2026) position.   

Your Responsibilities 

In this role, you will: 

• Partner with stakeholders to capture, analyse, document and review business processes and data requirements for new system development, enhancement to current systems and business process improvement 

• Undertake investigative work to determine and document business processes, ICT requirements and recommend continuous improvements to business processes and information systems. 

• Contribute to the review of system design and other development deliverables against requirements and participate in applicable quality assurance activities. 

• Develop and document (in the form of user stories), functional requirements that will cover system functionality, usability, access and security, performance and availability, interfaces, and data conversion requirements for all business functions. 

For a complete list of the role responsibilities, please refer to the role description. 

What We're Looking For 

QLeave appointments are based on selecting the eligible applicant best suited to the position.  We will assess your application based on your experience, potential for development, and your personal qualities. 

For this role, we will consider how well you: 

• Provide advice to senior management in relation to solutions and data to complex business problems that require the application of digital technologies 

• Demonstrate strong experience in delivering business and technical analysis services  

• Demonstrate strong experience in conducting in-depth analysis of business needs and making recommendations and plans for process and system solutions that align with strategic objectives 

• Utilise advanced stakeholder engagement skills and demonstrate experience in analysing business problems, process mapping, conducting gap analysis and identifying root cause 

• Demonstrate skills in requirements elicitation, facilitation of workshops and presentation skills with a multi-vendor/hybrid ICT environment 

• Demonstrate high level skills in stakeholder management, developing trusted and enduring relationships with business clients, including superior consultation, facilitation, and collaboration. 

• Communicate effectively, verbally and in writing, through all levels within an organisation (business and technical). 

• Apply knowledge and experience with business analysis and business intelligence tools to ensure data-driven improvements and demonstrate knowledge of business process modelling notations to documenting processes. 

While there are no mandatory qualifications for this role, the following knowledge, skills and qualifications will be favourably regarded: 

• BPM Certification (AIIM BPM Certificate, Certification from BPMInstitute.org,  

• ABPMP's Certified Business Process Professional (CBPP®). 

• BA Certification (CBAP/CCBA, BCS BA Certification, PMI-PBA, etc) 

• Lean/Six Sigma Certification 

• Experience working with Microsoft Dynamics or other technologies within the Microsoft ecosystem 

How to Apply 

If you're ready to make an impact and contribute to QLeave's success, we'd love to hear from you.  

Your application must include: 

• A cover letter (1-2 pages) explaining your motivation for the role.  
• A detailed resume outlining your qualifications, experience and achievements.  

QLeave values diversity and is committed to being an equal opportunity employer. Adjustments to the recruitment process are available upon request to ensure all candidates can showcase their abilities. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Why you should work at QLeave - EVP 1125 (PDF, 4.19MB)
  Other
  
  AO6 Senior Business Analyst, Digital Solutions (1 PERM, 1 TEMP) (PDF, 423KB)
  Role Description