Summary

Job details

About your new employer

Clinical Excellence

Townsville Hospital and Health Service (HHS) offers a dynamic healthcare environment with access to advanced medical practices, research, and specialised expertise. As a leading tertiary and referral service, we support professional development through complex casework, multidisciplinary collaboration, and innovative care.

Career Growth and Development

We provide structured career pathways, secondments, and training programs. Whether advancing in clinical specialties, Digital Health, or leadership, staff benefit from mentorship and strong ties with James Cook University.

Supportive Workplace Culture and Regional Advantage

Our community-driven culture promotes collaboration, inclusion, and support. We offer metro-level healthcare opportunities with a regional lifestyle—short commutes, diverse facilities, and a close-knit network.

Work/Life Balance and Lifestyle Benefits

Nestled in beautiful North Queensland, Townsville HHS spans vibrant rural, urban, country, and coastal communities. Staff enjoy affordable living, natural beauty, and outdoor activities in a relaxed setting.

We prioritise wellbeing through flexible work options, job security, and a family-friendly environment—combining regional lifestyle with modern healthcare benefits.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $93,556 to $103,074 p.a. (AO4)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus great Salary Packaging options 
• Flexible working arrangements may be available

About your opportunity

Ensure our patients and visitors experience a positive experience by providing leadership and management of the administration services and the people who provide them. This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.

No formal qualifications are required for this position however business, administrative or health management qualifications would be well regarded.

Responsibilities include:

• Supervise and manage administrative support staff including preparation of rosters, management of workloads, organisation of relief where appropriate and ensuring patient flow operates efficiently and effectively.
• Establish and maintain valuable working relationships with other managers and staff to support and improve relevant operations associated with administrative procedures and ensure support provided is conducive to Queensland Health and any other relevant policy standards.
• Provide procedural advice and find resolutions to day-to-day problems encountered by departmental staff within supervisory delegation and together with your manager identify strategies to improve the efficiency of administration tasks performed by the team.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Suellen Stevens on (07) 4433 3644.

Applications close: Wednesday, 18 February 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Applicant Information Kit (PDF)
  
  Info Sheet_Document Preparation-new candidates (PDF)
  
  AO4 Team Leader Gastroenterology 32160792 (Word)