Clinical Outsourcing are on the lookout for their next dynamic Administration Officer! You will be at the heart of the action, helping manage patient waitlists, coordinating pathways to surgery and working with a skilled team of healthcare professionals. Ensuring accurate patient information, keeping communication flowing and juggling a multitude of priorities, you will be organised and efficient, with strong attention to detail.

This role offers a valuable opportunity until November 2026 (with possible extension) to be part of a dedicated organisation, committed to improving patient outcomes and streamlining surgical services. So why wait? Apply now to join us!

Job details

About us:

The Elective Surgery Outsourcing Office manages the waitlist for elective surgery patients for eligible for referral through statewide agreements. The outsourced pathway is inclusive of pre-referral screening following key criteria, monitoring the patient journey and return through to the Hospital and Health Service for ongoing care and follow up after episodes are completed.

About the role:

• The Administration Officer position works collaboratively with Team Lead Clinical Outsourcing and the Clinical Nursing Outsourcing and Auditor to support the coordination and management of alternative pathways to planned care/elective surgery. This role ensures accurate patient record management, effective communication with patients and stakeholders to ensure support of timely and safe access to care.
• Oversee accurate data entry and maintenance of patient records across Queensland Health systems, ensuring compliance with policy and confidentiality requirements.
• Coordinate the transfer of patients to and from external providers, including obtaining consent, uploading relevant medical records, and liaising with Surgery Connect and private facilities to ensure safe continuity of care.
• Reinstate patients to Central Queensland Health waitlists following completion of outsourced care and ensure all clinical documentation is filed and uploaded to Queensland Health systems appropriately.

About you:

• Previous administrative experience will be highly regarded.
• High level oral communication and interpersonal skills incorporating the ability to liaise effectively with all levels of health service providers and the general public, utilising discretion and confidentiality in the management of information.
• High level keyboard, clerical and administrative skills in terms of speed and accuracy, with attention to detail in undertaking all tasks.
• Demonstrated ability to be flexible and adaptable to change as well as the capacity to prioritise workloads and demonstrate effective time management.
• Ability to effectively use or quickly acquire the ability to use HBCIS, Surgery Connect Activity Navigator (SCAN) and other Queensland Health Systems.

What we offer:

Total monthly remuneration value of up to $8,292 p.m. is comprised of:

• An hourly rate between $41.38 – $46.10 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6A675463

Applications close: Sunday, 22 February 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RK6B675463 - Administration Officer (Clinical Outsourcing) (PDF)
  
  Information for Applicants (PDF)