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Administration Officer - Travel Services
Travel Services, Townsville University Hospital
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An exciting opportunity exists for an experienced Administration Officer to join the friendly and supportive Travel Services teams. |
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV675490 |
| Closing date | 24-Feb-2026 |
| Job duration | Permanent full-time + Temporary full-time |
| Contact person | Michelle Kelly |
| Contact details | (07) 4433 1112 Access the National Relay Service |
About the opportunity
To provide a timely, cost effective and efficient travel and accommodation bookings service for patients and staff of the Townsville Hospital and Health Service (THHS), in accordance with Queensland Health and THHS policies, Procedures, Standards and Guidelines (including Whole of Government arrangements).
PLEASE NOTE - There are two vacancies - 1 x permanent full-time role and 1 x temporary full-time, up to 12 months (with a possibility of an additional 12 months extension).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $3038.50 - $3379.10 p.f. (AO3)
- 4 weeks annual leave with 17.5% loading
- Locality allowance
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
Requirements:
- Ideally, applicants will have prior experience in a comparable role or possess demonstrated administrative experience within a fast‑paced team environment.
The ideal applicant will be someone who has proven ability and can demonstrate the following:
- Proven ability to work in a multidisciplinary team, working collaboratively to ensure the best possible service
- Proven ability to work effectively as an individual with limited supervision and to meet deadlines and established work
- Deliver high level customer service within the Travel Office by providing a consistently friendly, efficient service to all internal and external
- High level communication skills including customer liaison, attention to detail and the ability to follow instructions and
- Demonstrated ability to analyse client travel requirements and to arrange travel in accordance with Queensland Health policies and procedures, Knowledge of or an ability to rapidly acquire knowledge about the travel industry and performance of booking/purchasing travel and related
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Michelle Kelly on (07) 4433 112
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV675490
Applications close: Tuesday, 24 February 2026
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
