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Information Support Officer


Right to Information Privacy Records Management and Redress; Legal, Right to Information, Redress and Records; Corporate Services; Brisbane

This role requires integrity, discretion and tact in dealing with information of a sensitive and confidential nature.

Resilience and strong work ethic are keys to success within the team.

The ability to read quickly (400 pages/day minimum) is highly beneficial and contributes to the ability to succeed in this role.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane Inner City
Job ad reference QLD/678614/26
Closing date 25-Feb-2026
Job duration 6 months with possible extension
Contact person Caitlyn Mcphail
Contact details Phone: 30975658
Access the National Relay Service

As an Information Support Officer you will: 

  • Process material for production to the courts under subpoena or other notices of the courts in accordance with relevant court and procedural rules and the confidentiality provisions of the Child Protection Act 1999. 
  • Work within a strong and cohesive team delivering materials inside tight mandated timeframes. 
  • Undertake relevant administrative tasks associated with the management of subpoenas, including with respect to recordkeeping and workflow management. 
  • Contribute to the development and maintenance of subpoena policy, procedure and guidelines for the department.  
  • Release of departmental documents in accordance with the Right to Information Act 2009 and the Information Privacy Act 2009 or under the department's administrative access arrangements. 
  • Understand the relevant application of legislation, including (but not limited to) Child Protection Act 1999, Evidence Act 1977, and RTI Act 1999. 
  • Liaise, consult, negotiate and provide advice to internal and external clients and organisations in relation to specific subpoenas and other notices of the courts.

Applications to remain current for 12 months.

Job Ad Reference: QLD/678614/26

Closing Date: Wednesday, 25th February 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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