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Student Support Officer - Mossman State High School


Far North Queensland Region - School and Regional Operations and Performance Division

Mossman State High School is seeking a Student Support Officer for a temporary full-time position for a period of 12 months, unless otherwise determined. As the Student Support Officer, you will need to have a proven capability to build positive relationships with all students, parents and the community. The Student Support Officer will be required to adopt a strength-based approach to support students to build their resilience and ability to respond positively at school, support restorative practices at the school, and assist the students to engage with internal and external support systems within the school as required.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Education & Training
Classification AO4
Workplace Location Far North Qld
Job ad reference QLD/FNR678915/26T
Closing date 26-Feb-2026
Job duration A period of 12 months unless otherwise determined
Contact person Katherine Macfarlane
Contact details 07 4084 1333
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About Us:

Mossman State High School is located on the traditional lands of the Kuku Yalanji people and we acknowledge and pay respect to our elders - past, present and emerging. 

Mossman State High School offers a nurturing and disciplined learning environment for all students. We have high expectations of our students and work together with parents and the wider community to ensure that our students are given every opportunity to achieve their best. This enables students to recognise their worth as well as the significant contribution they can make to their community and society.

Our extensive academic curriculum provides students with many opportunities to achieve success and to excel. We also provide a wide range of vocational education and training opportunities that allow students to gain qualifications to enter the workforce.

We have a strong tradition of excellence in teaching and caring for our students. Our school and wider community have a strong sense of pride in our school and our students. We have high expectations for our students and reinforce traditional values based on respect for self and others. 

About the Role:

The purpose of this role is to provide support around positive behaviour for learning at the school.  The Student Support Officer will provide initial support to students and contact parents as required.

Responsibilities include, but not limited to;

  • Design and implement innovative data collection and monitoring systems to inform targeted intervention strategies that support student attendance, behaviour, and wellbeing.
  • Build and sustain positive, culturally responsive relationships with students, families, community members, and Elders, contributing to local decision-making processes to achieve optimal outcomes.
  • Proactively engage with families through regular communication and home visits to encourage school attendance and address educational, social, emotional, or behavioural concerns.
  • Monitor student behaviour and wellbeing, identify emerging issues, and coordinate timely and appropriate interventions within a team-based management approach.
  • Lead initiatives that foster a positive, caring, and supportive school environment, acting as an independent mediator to strengthen communication and resolve concerns among students, families, and the wider community.

Please refer to the attached role description for any mandatory requirements for this position. 

How to apply:

  • Please submit a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
  • A 1-pg written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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