Join us as a Technical Support Officer and play a key role in elevating the quality and compliance of building work across Queensland through proactive and reactive inspections of active construction sites. You’ll provide expert technical guidance to industry stakeholders while issuing clear, authoritative reports and notices that help shape safer, more compliant building practices. If you’re looking to make a meaningful impact in a dynamic environment, we’d love to hear from you!

Job details

About QBCC

The QBCC is Queensland's independent building and construction regulator, dedicated to educating, protecting and supporting both the industry and the community. Through fair, transparent and accountable regulation, the QBCC helps build confidence and strengthens one of Queensland's most vital industries.

This is a defining decade for the building and construction sector, with ambitious housing targets and the Olympic and Paralympic legacy ahead. The QBCC is responding with focus and ambition, modernising services, deepening relationships and building the internal capability needed to deliver at scale.

Central to this journey is a commitment to people. The QBCC is shaping a workforce that is inclusive, high performing and future ready. By fostering equity, diversity and wellbeing, and by creating safe and supportive workplaces, the Commission is ensuring its people can thrive while delivering outcomes that matter for industry and the community.

About the role

The Technical Support Officer plays a pivotal role in safeguarding the quality and compliance of building work across Queensland, combining hands‑on site inspections with expert guidance to industry stakeholders. In this dynamic role, you'll investigate active building sites, issue reports and regulatory notices, and provide authoritative advice on the National Construction Code, Australian Standards, and relevant legislation. You'll manage a diverse caseload, contribute to industry‑wide technical strategies, support field audits, and help educate builders and contractors, all while preparing high‑quality technical reports for regulatory and tribunal proceedings. This position suits someone who thrives on problem‑solving, enjoys engaging with industry professionals, and is motivated by improving standards within Queensland's construction sector. If you're motivated by meaningful work in a dynamic and impactful environment, this is your opportunity to make a real difference.

While this role is based in the Brisbane CBD, you can also choose to work from our Gold Coast or Sunshine Coast office, with flexible arrangements considered during the application process. Hybrid work is supported, but regular in‑person attendance at the office remains an important part of the role.

*Please refer to the Position Description for the Key Outcomes and Accountabilities and Candidate Attributes for this role*

What We're Looking For

• Demonstrated ability to interpret and apply current building standards, practices, legislation, and codes, supported by strong research skills to clearly communicate regulatory requirements to stakeholders.
• Strong interpersonal, written and verbal communication skills, with the capacity to consult, negotiate, and build effective working relationships within the building sector.
• High‑level investigative, analytical and problem‑solving abilities, with capability to manage technically complex cases in a regulatory environment.

Mandatory Qualifications:

• Associate Degree in Building Surveying (or currently completing a Bachelor of Building Surveying & Certification)
• Eligible for (or hold) a Building Certifier Level 3 Licence in Queensland
• Possess a current Queensland Class C driver's licence

Why Join QBCC?

At QBCC, you'll be part of a purpose‑driven organisation where your work matters. You will work alongside dedicated professionals who value integrity, collaboration and learning. You'll have opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders.  

We also have:

• Generous 12.75% superannuation contribution with the option to salary sacrifice
• Access to leave entitlements (with 17.5% leave loading) and accrual of flex time

How to apply
Please submit your current resume and a cover letter (maximum two pages) outlining how your skills, knowledge and experience complement this role based on the Candidate Attributes and Key Accountabilities outlined in the Position Description.

Referee checks 

It is recommended you seek approval when nominating a person as a referee. Referees should be recent and have a thorough knowledge of your work performance and conduct. By providing the names and contact details of your referees you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications remain current for 12 months from the closing date of this vacancy and may be considered for appointment to identical vacancies within the QBCC. Unsolicited resumes from recruitment agencies will not be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• T06 Technical Support Officer - PD - pdf (PDF, 926KB)
  Role Description
  
  QBCC Information for Applicants - May 2025 (PDF, 1.06MB)
  Information Package for Applicants