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Applications Officer


Information & Knowledge Management; Practice Management Branch; Crown Law; Brisbane City

Intellectually stimulating, professionally engaging, personally rewarding and lifestyle accommodating is the basis of a career with Crown Law. With five legal branches and 15 teams, a broad range of legal services are offered with many opportunities. You will enjoy a flexible working environment with excellent employment conditions.

We offer competitive salary packages and generous superannuation. Other benefits include part-time arrangements, flexible working hours, various leave provisions, telecommuting, reward and recognition programs and employee assistance schemes.

Crown Law is committed to the personal and professional development of all staff, providing a number of programs to help staff reach their full potential. Our values are - Integrity, Excellence, Respect and Responsibility.

Job details

Position status Permanent
Position type Flexible part-time
Occupational group Administration
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/680748/26
Closing date 16-Mar-2026
Job duration
Contact person Allan Ross
Contact details Phone: 07 3031 5676
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• Analyse business processes of legal and administrative teams.
• Use data modeling techniques to design applications.
• Develop, support and provide training in Visualfiles, Elite, Bighand and eDocs and other Crown Law business applications in compliance with applicable standards and procedures.
• Identify and implement methodologies for producing user-friendly IT systems.
• Identify and resolve technical issues related to Crown Law business systems.
• Write and maintain relevant documentation.
• Provide guidance and assistance to the Team in the delivery of operational support and/or project outcomes.
• Assist team members and the Manager, Business Systems in the provision of high-quality support to legal teams.
• Assist in providing ICT services and client outcomes.
• Interpret data, modeling information analysis and reporting for a continuous improvement in services and applications.
• Liaise and negotiate with stakeholders.
• Maintain and periodically review Crown Law IT systems.
• Assist in the management of projects and report on progress as requested.
• Contribute to the development of team standards and procedures, ensuring a focus on the principals of best practice and continuous improves and Quality Assurance requirements.
• Promote the use of Crown Law applications throughout the practice by means of client presentations and post-release user support.
• Work in collaboration with team members and all areas of the Practice Management Branch to provide a high level, integrated service to clients.
• Identify new and continuous improvement opportunities that support Crown Law's values and contribute to business objectives.
• Demonstrate commitment to self-development and participate in development activities.

Applications to remain current for 12 months.

Job Ad Reference: QLD/680748/26

Closing Date: Monday, 16th March 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Part-time position (0.6 FTE) - 43.5 hours per fortnight.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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