Metro North Health is seeking a motivated and skilled Dietetic Assistant – Menu System Supervisor to join our Dietetics & Food Services team.

Job details

About the role

This role provides an exciting opportunity for an experienced Dietetic Assistant to step into a leadership position supporting high‑quality nutritional care across Caboolture and Kilcoy Hospitals. As the Menu System Supervisor, you will oversee a team of Dietetic Assistants and act as the key superuser for our computerised menu system, ensuring accurate meal selection, safe dietary management, and seamless coordination with dietitians, nursing, medical and food services staff. You'll combine hands‑on patient support with system administration, staff training, and continuous quality improvement to enhance the delivery of safe, culturally responsive and patient‑centred nutrition services.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Liaise with patients, dietitians, nursing staff, medical staff and allied health staff regarding dietary requirements, selection, and delivery and monitoring of meals and supplements.
• Provide menu support via phone for patients and participate in a call centre environment, taking care to provide prompt and superior customer service.
• Utilise computerised menu systems to gather patient menu selections, generate production information, print meal tickets and run reports
• Provide high level administration of computerised menu systems including: managing meal food lists in CBORD, updating product specifications, adjusting menu templates, end user testing, troubleshooting, development of local guidelines and procedures and staff training.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CAB677615 Role Description (PDF)
  
  Application Support (PDF)
  
  Benefits for working with MN (PDF)