Play a vital role in supporting the health and wellbeing of our patients and their families by delivering high-quality catering services. Working under the guidance of our Catering and Chef Supervisors, you will perform a variety of essential duties to ensure the seamless, efficient operation of our food service department.

Job details

About the Role

• Assist with the production of sandwich and cold food items as well as the preparation, plating, ordering and distribution of patient meals and mid meal beverage service as directed. The ability to interpret patient diet list for ward services, and ensure tasks are performed in accordance with approved procedures and quality requirements. 
• Undertake general kitchen duties including but not limited to operation of a buffet cart, flight through dishwasher, patient tray stripping, pot wash duties, pushing trolleys, stock rotation and management, and undertake general cleaning as directed, ensuring tasks are performed in accordance with approved procedures. 
• Deliver professional customer service, respond to customer requests in a timely manner & ensure complaints are dealt with satisfactorily, or passed to the appropriate Manager.  
• Personnel performing duties of a Food Service Officer must be able to effectively and safely undertake manual handling tasks such as lifting, pushing trolleys, plating meals and preparing meal trays and general cleaning duties on a daily basis. 
• Maintain a clean and hygienic workplace in accordance with the Food Safety Management System and other approved procedures and hospital policies, complete temperature monitoring and cleaning audits, and working safely within the organisations recognised OH&S guidelines. 
• Ensure that all aspects of the Food Safety Management System are adhered to at all times and codes of practice are implemented within their respective areas of operation. Food service officers are encouraged to provide feedback on Food Safety related issues and contribute positively to the Food Safety team. 
• Actively participate in a working environment supporting quality human resources management practices including employment equity, anti-discrimination, work, health and safety, and ethical behaviour. 
• Develop a positive culture within division which encourages and recognises high performance, builds leadership capabilities and supports staff to maximise their health and wellbeing. 
• The ability to use current software packages required within the department i.e. Microsoft Word, Excel, Outlook and CBORD. 
• Stock management including ordering to par levels, receipt of goods, safe handling, storage, picking, packing and stocktaking of food and non-food items. 

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 677675 - OO2 Food Service Officer - RD (PDF)
  
  CHQ_Applicant Toolkit_2025 (PDF)
  
  CHQ_Information for Applicants_2025 (PDF)