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Project Officer
Frontline Delivery; Frontline Services; Housing & Homelessness Services; Brisbane City
Your role within Housing and Homelessness Services will support the department to deliver a quality service to customers across Queensland to enable them to access housing products and services that meet their needs. The work you will do helps someone every day, and that means the world to us.
Frontline Services, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.
As Project Officer you will plan, supervise and monitor the efficiency, effectiveness and quality of operational processes in the Housing Register Management Team to ensure high quality service delivery to customers.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Care |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/681721/26 |
| Closing date | 23-Mar-2026 |
| Job duration | to 30 June 2026 with possible extension |
| Contact person | Jessica Foden |
| Contact details | Phone: (07) 30074931 Access the National Relay Service |
What you will be doing:
- Lead and supervise staff whilst maintaining a culture of continuous improvement and customer focus.
- Ensure the team is well organised and exhibits a commitment to continuous improvement and development, identifying operational inefficiencies and devising innovative responses.
- Implement effective human resource practices in accordance with public sector requirements.
- Liaise and develop links with relevant stakeholders to respond to community needs in line with the department's policies and programs identifying gaps or improvements in service delivery.
- Contribute to the development of rosters, work plans, management plans and strategies to improve efficiencies, meet performance standards and customer demand.
- Supervise the implementation of consistent, transparent and robust practice, whilst providing advice and assistance on complex matters.
- Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Two Fixed Term Temporary Flexible full-time positions available both until 30.06.26 with possible extension
Documents
Before applying for this vacancy please ensure you read the documents below.
