This position is the glue that keeps Human Capital Management Solution engagement running smoothly. You’ll ensure the project has the right expertise at the right time, that people feel supported and informed, and that the program maintains momentum as the program moves forward and delivery accelerates.

Job details

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role

As Principal Project Officer in the Business Partnerships & Advisory team in the Human Capital Management Solution Program you will be:

• Reading, administering and interpreting an integrated project schedule to anticipate upcoming needs and proactively organise resources.
• Participating in project meetings, understanding what is being asked, seeking clarification where needed, and translating those needs into clear, actionable communication.
• Managing expectations across multiple stakeholders, including but not limited to project managers, test managers, business leads, subject matter experts, finance, HR & business services and the incoming contractors and consultants to the program.
• Coordinating Departmental workforce participation across a large‑scale program, often at short notice, and ensuring they are well‑briefed, prepared and supported.
• Working with the HCMS operations team to ensure incoming workforce have access to systems, tools, offices and onboarding information so they can contribute effectively from day one.
• Building strong, positive relationships across the department, acting as a trusted point of contact and maintaining a strong customer‑service mindset.
• Helping maintain momentum in a fast‑paced environment where priorities shift quickly and resource utilisation needs to be tightly managed.
• Supporting project governance, reporting and coordination activities across the team as required.

What you'll bring:

• Experience coordinating people and activities across large, multi‑stream projects or programs.
• Confidence reading schedules, understanding dependencies and asking the right questions to clarify requirements.
• Strong communication skills written, verbal and interpersonal, with the ability to translate project needs into clear guidance for BAU staff.
• A proactive, relationship‑driven approach with a genuine customer service lens.
• The ability to stay organised, calm and solutions‑focused in a rapidly changing environment.
• Familiarity with project delivery environments (PRINCE2, PMBOK or similar) and comfort working with PMs, test managers and technical teams.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2 page (max) written statement on how your skills, knowledge and experience match those in the job details and role description

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CO681532_26T Role Description (PDF, 244KB)
  Role Description
  
  Applicant Information Package (PDF, 232KB)
  Information Package for Applicants