This is an outstanding opportunity for a legal administrator to take on a position delivering services to vulnerable and disadvantaged people. In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file. Legal Aid Video:

Job details

Key Details:

• This position is fulltime, temporary for up to 6 months.

Mandatory requirements or special conditions:

• This is Regulated employment which includes providing services to people under 18 years of age. Confirmation of employment is conditional upon the preferred applicant being issued with a valid Queensland Working with Children Clearance (Blue Card) which will be linked to Legal Aid Queensland prior to commencing in the role.  Please refer to the Blue Card Services website for further information.

The successful candidate will play an integral role in the following:

• Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing; filing and service of documents; data entry and searches.
• Help the lawyers prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, and preparing court documents, subpoenas and affidavits.
• Compile briefs for counsel including photocopying, indexing, typing instructions and collating relevant material.
• Act as the first point of contact and manage incoming calls including providing legal information, intake, referral advice and help clients prepare legal aid applications.
• Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences, flights, accommodation and hire cars.
• Help the lawyer to apply for grants or extensions of aid using elodge and pay accounts.
• Obtain court lists, organise material, coordinate and direct clients at court.
• Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed.

How You Will be Assessed:

The ideal applicant will be someone who has the following capabilities:

• You have legal administrative experience and can work independently, use information technology systems (eg. Microsoft Office) and learn organisation specific programs.
• You have knowledge of the principles of trauma informed practice.
• You can communicate effectively with stakeholders including clients with complex needs, you remain calm and positive in difficult situations and provide courteous, prompt and professional services.

Other Capabilities that May be Assessed:  

Legal Aid Queensland applies the Leadership competencies for Queensland. We recognise that leadership is a part of every role regardless of classification level or management responsibilities. This role is mapped to the “Individual Contributor” profile. The competencies most relevant to this role are:

• Results- You build and sustain positive relationships.
• Results- You are accountable for providing quality services and pursue continuous improvement in your work and outcomes.
• Accountability- You are responsive to guidance and performance feedback and seek opportunities for development.
• Vision- You demonstrate resilience, flexibility and embrace change.

What we offer you

• 36.25 hrs per week (full time hours)
• Generous salary packaging
• 12.75% employer super contributions
• Flexible working hours
• Study leave for approved work-related courses

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• LAQ_00349 Applicant information kit FA (PDF, 3.13MB)
  Information Package for Applicants
  
  position description - AO3 Litigation Support Officer (PDF, 431KB)
  Role Description