Team Leaders are responsible for a small team in direct service delivery, and to guide others to ensure specific outputs are delivered. They often require high levels of skills to monitor and support team members to deliver services effectively. Team Leaders manage the delivery of work agendas as part of a team.

The Team Leader will also be required to provide leadership, advice, direction and approval for their area of technical/professional expertise.

Environmental Services and Regulation (ESR) provides targeted, consistent and transparent regulation that facilitates sustainable development in Queensland. ESR proactively manages and monitors environmental risks through a modern and innovative regulatory framework that includes assessment, compliance, investigation and enforcement programs. ESR also provides extensive frontline services both centrally and regionally.

Job details

As the Team Leader, Litter and Illegal Dumping Compliance Operations (LIDCO) (AO6) you will:
• Coordinate and supervise the day-to-day operations of a multi-disciplinary team undertaking a range of tasks including field work in:
- compliance activities
- state-wide customer services to departmental staff, customers and local government
- a range of projects to support continual improvement and efficiencies in business practice, processes and systems with a focus on customer service delivery and the implementation of legislative and reform agendas, strategies and initiatives across the department.
• Assign work appropriately to the team to achieve statutory, administrative and/or other agreed timeframes by assessing the degree of risk and complexity of each work request and contribute to operational performance by monitoring and assessing individual and team activity levels and reviewing team output to ensure consistency with contemporary Administrative Decision-Making Principles.
• Provide well-considered advice, guidance and direction to the team, managing escalated and/or more technically complex matters, for the identification and endorsement of approaches and/or options for approval by the delegate.
• Liaise, consult and negotiate with a range of stakeholders including Local, State and Federal governments, industry and community groups, as is appropriate, to contribute to the resolution of litter and illegal dumping matters.
• Review the preparation of, and/or prepare timely and well-researched briefings, reports, submissions, publications and other correspondence on litter and illegal dumping issues.
• Liaise, consult and work collaboratively with other business groups in ESR including legal and other technical advisors, and coordinate activities with other government departments as necessary, to support the delivery of operational activities.
• Monitor and review approved local practices, systems and processes, to enable the team to meets its objectives and communicate changes with the team to ensure team members are aware of their obligations.
• Manage work relationships to encourage cooperation and build capability through encouraging sharing of individual experiences, learnings and explaining delegate decisions and by identifying opportunities for professional development.
• Foster a workplace culture that supports and promotes the interests of First Nations people and actively engage through our work to contribute to better outcomes for First Nations people.
• Demonstrate how you can support our commitment to workplace safety, equity, diversity, respect and inclusion.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply

Documents

Before applying for this vacancy please ensure you read the documents below.

• 682056 26 - Position Description (Word, 611KB)