Job search
Manager, Learning & Development
Workforce & Client Experience; Enabling; Queensland Revenue Office; Brisbane City
An AO8 Manager, Learning & Development vacancy is available in the Workforce & Client Experience division of the Queensland Revenue Office.
The Learning and Development team is responsible for developing and delivering internal legislation and systems training and facilitating the engagement of external providers for professional development programs. You will shape QRO’s enterprise learning and development strategy and lead a team responsible for implementation and delivery of QRO’s enterprise learning and development programs.
The position is based in our Brisbane office with flexible work options available and access to professional growth pathways.
Please read the role description for more information. You can also contact Lauren Howard for further information on lauren.howard@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO8 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/682463/26 |
| Closing date | 14-Apr-2026 |
| Job duration | |
| Contact person | Lauren Howard |
| Contact details | Phone: 07 3035 3114 Access the National Relay Service |
Your typical day as a Manager, Learning & Development may include:
• Starting the day with purpose and pace — setting clear priorities for the Learning & Development Team and keeping delivery aligned to QRO's strategic direction and capability uplift.
• Partnering with leaders to solve real workforce challenges — translating operational needs into practical learning solutions and advising senior stakeholders on what will make the biggest difference.
• Bringing learning to life — shaping engaging training that builds confidence and capability, and continuously improving content so it stays contemporary and useful.
• Elevating capability — championing professional development that strengthens communication, coaching, leadership and change capability across the organisation, and building momentum through well-designed programs.
• Leading a team people trust — coaching and mentoring your team, strengthening stakeholder relationships, and ensuring work is delivered with professionalism and strong record-keeping so decisions are timely and well supported.
To be successful in this role you will need to demonstrate:
• High level influential communication skills
• Substantial experience in an adult learning and development environment
• Substantial experience in leading teams and managing stakeholder relationships
Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.
Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.
We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
If you are interested in this role - click “Apply” to be redirected to the full advertisement, including role description and contact details.
Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.
Job Ad Reference: QLD/682463/26
Closing Date: Tuesday, 14 April 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
