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Indigenous Hospital Liaison Officer (Identified)
Indigenous Hospital Liaison Unit, Townsville University Hospital
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The Townsville University Hospital are seeking client focused Indigenous Hospital Liaison Officers to join their team. |
Job details
| Position status | Casual |
|---|---|
| Position type | Non Standard Hours |
| Occupational group | Health - Health Service Support |
| Classification | HWF3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV678709 |
| Closing date | 06-Apr-2026 |
| Job duration | Casual (Three positions avilable) |
| Contact person | Narelle Draper |
| Contact details | (07) 4433 2227 Access the National Relay Service |
About your opportunity
The Indigenous Hospital Liaison Officer will provide support and advocacy for Aboriginal and Torres Strait Islander patients and their families.
The Indigenous Hospital Liaison Officer will support and work collaboratively with the multi-disciplinary teams across the Townsville Hospital and Health Service by providing cultural consultancy and education to ensure health services provided to Aboriginal and Torres Strait Islander patients are culturally appropriate and safe.
PLEASE NOTE - There are three (3) casual roles available.
Requirements
- Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.
- Appointment, and future increment progression, between pay points HWF3.1 to HWF3.5 requires:
- Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health.
- Appointment, and future increment progression, between pay points HWF3.2 to HWF3.7, or HWF3.8 (limited to employees who meet the requirements of HED 04/23) requires:
- Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care.
- Note: A suitable applicant that does not hold the Cert IV or Diploma qualification may be appointed at the HWF3 (no qualification) level for a fixed term (temporary), subject to engaging and participating in a learning agreement to obtain the required qualification with support under HR Policy G10 Study and Research Assistance Scheme (SARAS). Upon completion of your qualification, you will be progressed to a Permanent HWF3
- Drivers Licence: This position requires the incumbent to operate a class “C” motor vehicle and an appropriate licence endorsement to operate this type of vehicle is required. Proof of this endorsement must be provided before commencement of duty.
- Blue Card Checks: Potential applicants are advised that the Commission for Children and Young People and Child Guardian Act 2000 requires Queensland Health to seek a ‘working with children check' from the Commission for Children and Young People and Child Guardian prior to appointment to this position. 5.1.
Work/Life Balance and Lifestyle Benefits
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
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- Salary range: $48.75 to $67.05 p.h. (casual rate) (HWF3)
- 12.75% employer contribution to superannuation
- Locality allowance
- Plus Salary Sacrificing options may be available
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Narelle Draper on (07) 4433 2227
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV6787092
Applications close: Monday, 6 April 2026
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.

