We are seeking a Student Support Officer to focus on strengthening student engagement and attendance by building strong relationships with students, families, and our wider community, while identifying and responding to wellbeing and behavioural needs.

Job details

About Tullawong State High School:

We empower our students to approach their learning with diligence, courage, respect, and integrity—qualities that not only set them up for academic success but also prepare them to contribute meaningfully to our community and economy.
Our students soar to great heights because they are supported to reach their full potential through a positive culture for learning, where every learner is encouraged to shape their own future with confidence and purpose.

About the Role:

This role plays a key part in improving student attendance, engagement and wellbeing by working collaboratively with students, families, school staff, and the broader community. It involves building and maintaining strong relationships, identifying and responding to educational, social, emotional and behavioural needs, and implementing targeted, data-informed strategies and interventions. The position also acts as a vital liaison, supporting open communication and fostering a positive, inclusive and supportive school environment for all.

Responsibilities include:

• Innovate data capture management systems and develop subsequent intervention strategies.
• Build and sustain positive relationships with students, parents, community and elders, and provide input into local decision making to ensure optimum outcomes.
• Liaise with families and conduct home visits to encourage school attendance and to motivate students.
• Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
• Work within a team based management approach as a contact for students, families or community members regarding any concerns.
• Monitor the behaviour and wellbeing of students to identify issues and organise intervention.
• Lead and implement initiatives to encourage a positive, caring and supportive environment at the school for students, families and community members.
• Act as an independent mediator between the school, students, families and community members to enhance open communication.
• Develop innovative and effective strategies for building relationships among students, families, community members and stakeholder groups to promote communication and resolve issues of concern.

Interested? To Apply:  

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
• Attach a 2-page written statement in response to the attached role description. 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.  

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.  

Applications from recruitment agencies will not be accepted.  

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions. 

Documents

Before applying for this vacancy please ensure you read the documents below.

• MNR683485_26T - Role Description (PDF, 312KB)
  Role Description
  
  Applicant Information Package (PDF, 232KB)
  Information Package for Applicants